Court Registry Officer

## Mō tēnei tūranga mahi | About this role

• Court Registry Officer, Hawera – Permanent Full-Time
• There will be travel involved with this role, with work to be undertaken in both Hawera and New Plymouth.
• Te Haeata / The Opportunity
• As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.Your primary responsibilities will include :
• Court Taking
• – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors, and general administration of the Court.
• Customer Service
• All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions.
• Case Management
• – This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.
• pūkenga / Skills and Experience
• You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment.To be successful, you will need to be :
• Detail-orientated and observant – the court has many different processes, and case information needs to be accurate.
• Self-aware – our participants are unique, and you will be confident working, individually and as a team, across various situations.
• Able to multi-task – some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly.
• Willing to learn – legislation and court processes are always changing, and you can adapt and maintain knowledge capital.
• Resilient – As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume.No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!
• Mō mātou /
• At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
• Ngā painga o tēnei wāhi mahi / What's great about working here
• We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include :
• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networksSee our full range of benefits .With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
• Utu ā-tau /
• Salary
• The remuneration band for this role is $59,729 to $80,794 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
• Tono mai / Apply
• To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
• Applications close on Thursday 6 November; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.
• If you have any questions, please contact us on| Location : | Taranaki |

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