Guest Service Agent

Company Description

Join us at Accor, where life pulses with passion. As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition : to keep innovating and challenging the status quo.

First impressions are everything! As a Guest Service Agent, you will take care of guests from arrival through departure, ensuring they have a memorable experience with us.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through the uniqueness of Rotorua Tourism

What You Will Be Doing

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

Job Description

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Qualifications

Your experience and skills must include :

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