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Employment Resolutions Investigator

Employment Resolutions Investigator

New Zealand GovernmentAuckland, Auckland, New Zealand
11 days ago
Job description

New Zealand Police is working with the community to make New Zealanders be safe and feel safe.

With over 13,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

Employment Resolutions Investigator

  • Preferred candidates to be based in Auckland, Wellington and Canterbury
  • Multiple positions available
  • Office of Constable / Police Employee
  • Permanent
  • NAV
  • JR

E t? ki te kei o te waka, kia pakia koe e nga ngaru o te wa.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mo te tunga | About the role

The purpose of the Workplace Resolutions and Investigations Employment Resolutions Investigation team is to provide assistance and guidance to resolve employment relations and disciplinary matters, employment agreement / legislative interpretation queries.

Police is committed to taking a holistic and people-centric approach to resolving any complaints or issues that arise that appear to breach our Code of Conduct and / or Values.

The purpose of the Workplace Resolutions and Investigations team in partnership with Human Resources is to manage, and resolve conduct related matters using a values-based framework that has our people's hearts and minds at the forefront and allows our people to feel safe to talk and supports a high-trust culture.

The role of the Employment Resolutions Investigator is to contribute directly to timely and thorough employment investigations in accordance with the Employment Relations Act 2000.

This role also contributes to the support and wellbeing of our people going through an employment investigation.

The Employment Resolutions Investigator will support fair outcomes for both our people and the organisation and when appropriate the use of alternative and / or restorative practices and the subsequent re-integration of staff back into the workplace after an employment process.

The Employment Resolutions Team is made up of a remote team consisting of managers, team leads, other specialists and employment investigators.

Key Accountabilities :

  • Responsible for conducting employment investigations and ensuring regular updates are provided to the Employee, Notifier and Case Manager and other workgroups (i.e. Integrity and Conduct) as appropriate.
  • Responsible for the delivery, quality, and consistency of employment investigations.
  • Demonstrate and champion best practice around employment investigations within Police.
  • Lead or assist, as required with case progression for alternative pathways including restorative practices.
  • Ensure areas of potential risk to Police image, trust and confidence and reputation with employee matters are identified and appropriately escalated.
  • Ensure any restorative practice processes or alternative pathways operate in a lawful, constructive and ethical way.
  • Developing and maintaining relationships with external stakeholders, including IPCA, Police Association and external lawyers.
  • He aha taau e kawe mai | What you'll bring

    Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

    To be successful in this role, you will :

  • Have a high standard of integrity and trust, particularly in respect of handling sensitive information.
  • Have strong interpersonal relationship skills and an ability to connect with and influence people at all levels of the organisation.
  • Have demonstrated ability developing investigation timelines and chronologies and determining the relevant documents and other evidence that may aid in the investigation.
  • Demonstrate clear communication and interview skills.
  • Have the ability to develop interview questions and plans and conduct interviews in compliance with Police's employment obligations.
  • Experience working within a case management framework.
  • Have considerable experience writing clear and concise investigation reports that include findings that meet the civil standard of proof.
  • Have the critical thinking and problem-solving skills to make sound decisions and conclusions.
  • Have broad knowledge of NZ employment legislation to enable sound employment investigations that ensure natural justice.
  • Know the impact of unconscious bias and how to manage own biases, especially with investigations findings.
  • Have the ability to think 'outside the box' as it relates to solutions.
  • Have an understanding or appreciation of operational policing and its context in employment matters.
  • Bring the right mindset to the role, including application of the team's guiding principles.
  • This role is Individual Contributor / Emerging Leader level.

    You can refer to Indicators for Success for further information on the requirements

    To view the position description for this role please copy and paste this link into a new browser :

    police.govt.nz / sites / default / files / pd / / employment_resolutions_investigator.pdf

    Mo tatou | About us

    New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.

    It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.

    Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

    Your development is highly valued at NZ Police.

    Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level.

    We work hard to match you with work that will both play to your strengths and challenge you in new ways.

    The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities.

    Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

    To view more detailed information about our recruitment process along with further details about requirements please click below link :

    Applicant Information Pack (External)

    Tono inaianei | Apply now

    If this position sounds like you, click apply now and submit a tailored CV.

    You will be required to submit an application form.

    Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

    For further information on the application process, please copy and paste this URL :

    All applications must be submitted online and will not be accepted directly via email.

    All applicants must have the right to work in New Zealand.

    Utu a-tau | Salary

    This position is covered by a collective agreement and salary will commence between $95,057 and $100,626 dependent on skills and experience relevant to the role.

    If you are an internal applicant, you must apply internally through the police system.

    You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

    Please note : Deadline for applications is 5 : 00 pm on Wednesday 1st October 2025.

    Applications may be reviewed prior to the close date as well as contact made with candidates

    If you have any questions about this vacancy, please contact

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    Employment • Auckland, Auckland, New Zealand

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