Social Media And Engagement Coordinator

Overview

Auckland, full time — help strengthen donor engagement, support marketing goals, and grow our brand presence.

Are you passionate about digital storytelling and building vibrant online communities?

We're looking for an exceptional

Social Media & Engagement Coordinator

who thrives on creating engaging content, fostering donor relationships, and supporting impactful campaigns across our social channels.

This is your opportunity to join a purpose-led organisation and a collaborative team, where your creativity and organisational skills will help strengthen donor engagement, support marketing goals, and grow our brand presence.

What You\'ll Be Doing

Coordinate and create engaging organic social media

content that reflects our brand and connects with our audience.

Manage online communities

— responding promptly and positively to queries, striking the right tone in comments, and navigating the nuances of content moderation.

Support and execute social media campaigns

for donor acquisition, retention, and new site launches.

Monitor, report, and optimise social media performance

using analytics and insights.

Collaborate with internal teams and external partners

to deliver cohesive messaging and support organisational initiatives.

What You Bring

A qualification in Communications, Marketing, Digital / Social Media, Journalism, or a related field.

2+ years\' experience creating and managing social content across multiple platforms (Instagram, TikTok, LinkedIn, Facebook, etc.), which ideally includes experience creating and editing short-form vertical video content.

Strong understanding of digital communication principles, content strategy, and user engagement.

Familiarity with digital marketing tools and platforms (e.g., Meta Business Suite, Google Analytics, Hootsuite, email marketing).

Excellent written and verbal communication skills, with a knack for storytelling.

Experience in community management and engaging with audiences online.

Collaborative, adaptable, and proactive mindset.

Commitment to upholding organisational values, compliance, and continuous improvement.

A portfolio of work that showcases your creative digital storytelling ideas and execution.

Ideally you will also bring experience creating social media content for government or NGOs

Why You\'ll Love It Here

Join a supportive, creative, and purpose-driven team.

Opportunities to grow your skills and career in a fast-paced digital environment.

A culture that celebrates curiosity, teamwork, and making a difference.

Competitive salary, flexible work arrangements, and other great perks.

Ready to Apply?

If juggling deadlines, sharing ideas, being creative and helping others sounds like your kind of fun, we\'d love to hear from you.

Note : This description focuses on the Social Media & Engagement Coordinator role and its responsibilities and requirements.

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