Operations & Improvement Lead

OverviewLocation : Petone, WellingtonHours : Monday–Friday, 7am–5pmWe're Footcom — a proudly Kiwi, third-generation business on a mission to keep New Zealanders on their feet for longer.

Starting out in shoe repair supplies, we've grown into a nationwide supplier of orthotic products and launched our consumer brand, Tedd's — a name that's quickly gaining traction across the country.We're small, tight-knit, and practical.

Every day we practice Lean thinking — fixing problems, cutting waste, and finding smarter ways to work.

Now, we're looking for someone who's not afraid to get stuck in, and lead by doing.The OpportunityThis is a hands-on leadership role.

About 80% of your time will be spent on the warehouse floor, working alongside the team.

You'll be right in the thick of things — setting the pace, keeping standards high, and making sure customers get the right products, on time, every time.Your day-to-day will include : Overseeing Footcom's core business and contributing at a leadership team level to the ongoing development of the overall business including ensuring smooth, efficient, and high-quality deliveryRolling up your sleeves to help with stock, dispatch, invoicing, and problem-solving.Using Lean tools to make small improvements every day — stand-ups, visual processes, smarter routines.Freeing up the owner to focus on sales and growth by keeping the engine room humming.About YouWe're not after someone who just manages from the sidelines.

We want a leader who's happiest getting amongst the team, working side by side, and showing by example what good looks like.You'll be a great fit if you : A strategic thinker with proven experience leading operations, setting goals, and contributing at a leadership level.Take pride in high standards and pay close attention to detail.Have outstanding communication and interpersonal skills.Stay calm under pressure and can think on their feet.Enjoy leading people and bring positive energy to the team.Are open to feedback, adaptable, and eager to learn.Have the stamina to be on your feet and handle the physical demands of warehouse work.Experience in warehousing, logistics, or manufacturing leadership would be great, but it's not essential.

What matters most is your mindset : sleeves rolled up, problem-solving, team-focused, and improvement-driven.What We OfferA chance to work side by side with the owner of a growing business and make a direct impact.A culture where improvements are celebrated — if you see a better way, go make it happen.Autonomy and authority to put your stamp on how things run.A solid salary package.Ready to Apply?

If you're a hands-on leader who thrives in a busy environment, loves fixing problems, and enjoys getting stuck in alongside the team, apply today.

Any questions, reach out to (emailprotected)Join us and help keep Kiwis on their feet.

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