Automotive Service Advisor

Drive customer satisfaction and your career forward with us!

Become our new Customer Service superstar.

About the Role :

We’re looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you’ll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion. You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.

Key Responsibilities :

• Greet customers and manage vehicle check-in / check-out
• Coordinate service bookings and workshop schedules
• Communicate clearly with customers and technicians
• Prepare accurate service quotes and invoices
• Follow up with customers to ensure satisfaction
• Promote additional products and services

What you'll need to succeed :

What we offer :

About Ingham :

Ingham is one of New Zealand’s most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team.

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