Service Advisor | Ingham Cambridge

Drive customer satisfaction and your career forward with us!

About the Role :

We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge.

In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion.

You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.

Key Responsibilities :

Greet customers and manage vehicle check-in / check-out

Coordinate service bookings and workshop schedules

Communicate clearly with customers and technicians

Prepare accurate service quotes and invoices

Follow up with customers to ensure satisfaction

Promote additional products and services

What you'll need to succeed :

2 - 3 years' experience in customer service or a service advisor role

Automotive industry experience would be advantageous

A friendly, professional manner with excellent communication skills

Strong attention to detail and ability to multitask

Tech-savvy with basic admin and invoicing skills

Full NZ driver's licence

NZ residency or a valid work visa

What we offer :

Competitive salary depending on experience

Full-time, permanent role (minimum 40 hours / week)

Ongoing training and manufacturer-specific support

Career advancement within a trusted NZ automotive group

About Ingham :

Ingham is one of New Zealand's most established automotive groups, representing quality brands across the country.

We are committed to excellence, innovation, and delivering the best for our customers and team.

Apply Now :

Take the next step in your automotive career -

Apply today

or visit Ingham Driven for more information.

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