Finance Administrator

We’re on a mission to help Kiwi businesses succeed with the right telco solutions and an experience that feels genuinely good. Our products are designed to meet the needs of New Zealand’s SME market, covering connectivity, data, voice, and mobile.

We don’t want to be the biggest telco around, but we do want to be the best, and the most loved. That means delivering award‑winning service, building real relationships, and doing what’s right for our customers every time.

We’ve got offices in Napier, Tauranga, and Christchurch, and a team that’s proud to do things differently. We back our people to make the big calls, have fun at work, and create an environment where happy teams lead to happy customers.

About the role

We’re looking for a Finance Administrator to join our Napier‑based team. This role combines core financial processing with the opportunity to support analytical reviews and improvement work across the finance function.

Day to day, you’ll handle essential Accounts Receivable and Accounts Payable tasks such as bank reconciliations, payment processing, invoice and data checks, refunds, and responding to finance queries. Accuracy, consistency, and strong organisational habits are key.

You’ll also support month‑end and billing processes, help investigate anomalies or unusual account activity, and assist with reviewing data to ensure our reporting and customer outcomes are correct.

As you get familiar with our systems and workflows, you’ll work closely with the Finance Admin Manager to identify issues, tidy up processes, and help improve the way things run.

This role suits someone who enjoys a balance of structured daily tasks and varied work that calls for analysis, initiative, and careful problem solving.

About you

Organised, proactive, and confident with numbers and systems, you bring a steady approach to end‑to‑end processes. Accuracy matters to you, as does catching errors early and working things out without needing step‑by‑step instructions. Learning new systems quickly comes naturally, and complex, multi‑screen workflows don’t throw you off. A strong service mindset underpins how you support internal teams and customers.

Here’s what you’ll bring :

• Considerable experience in finance administration and accounts support
• Strong Excel capability (e.g., pivot tables, XLOOKUP / VLOOKUP, data validation, multi‑sheet reconciliation)
• Proven ability to learn new systems quickly and navigate unfamiliar processes
• Confidence troubleshooting issues and working independently to find solutions
• High attention to detail and accuracy under time pressure
• Clear, professional communication skills
• Discretion and professionalism when handling confidential information
• Experience with accounting software and / or Salesforce is beneficial, but we’re looking for someone capable and adaptable, and someone who can step into a complex environment and build confidence quickly.

We’re open to full‑time candidates and can offer limited flexibility for the right person.

What we offer

As a Now employee, you’ll be part of a supportive, customer‑centric environment. We reward performance and empower our people to do what they know is right, celebrating the success that comes with it. As a fast‑growing challenger brand, Now offers regular opportunities to develop and advance your career. We value your skills, passion, and potential, and we create an environment where everyone can contribute to success.

Ready to apply? Click Apply to send us your CV and cover letter.

Please note applications for this role close on Sunday, 30th of November.

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