Senior Enterprise Ux Designer

OverviewSenior Enterprise UX Designer role at dentsu / Merkle Aotearoa, Auckland.

Permanent, full-time position within a high-performing, multidisciplinary team driving experience design for enterprise systems and digital experiences, primarily Salesforce.ResponsibilitiesEngage with clients and stakeholders to unlock the value of experience-led programs, uncover user needs, business objectives, and pain points in complex enterprise environments.Translate insights into artefacts such as personas, user journeys, user flows, and service blueprints.Plan and conduct user research and usability testing to inform design decisions.Facilitate workshops to generate ideas, align teams, and shape future-state experiences.Produce wireframes, prototypes, and high-fidelity UI designs using tools such as Figma.Create and evolve design systems that guide consistent experiences across large digital solutions.Design user experiences across CRM platforms (primarily Salesforce), customer portals and CMS platforms.Collaborate with developers, consultants, and solution architects to ensure designs are technically feasible, consistent, and aligned with platform capabilities, user needs and business expectations.Support growth and pre-sales activities through design input, prototypes, and client presentations.Contribute to the continuous evolution of design frameworks, methods, and reusable IP.About You / QualificationsYou're an experienced UX / UI Designer with a portfolio demonstrating the ability to craft experiences for technology solutions; you design complex interactions and practical workflows that improve real-world tasks.Strong skills in modern design software and prototyping tools, including Figma and Miro.Comfortable working in Agile or hybrid project environments, collaborating with cross-functional teams.Experience running user research and usability testing, translating insights into actionable designs and presenting work to stakeholders.Experience with Salesforce or other enterprise platforms (CRM, ERP, CMS, Commerce, MarTech) is highly valued; you support others and elevate the craft of experience design.Innovative and pragmatic, you challenge assumptions and push the boundaries of experience design to solve real-world problems within complex technology environments.Adaptive, collaborative, and eager to contribute to a positive, high-performing team culture.Be a champion for meaningful progressWe encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

This is the foundation for great innovation and better outcomes for our people, partners and communities.Next StepsJoin us at dentsu Aotearoa by registering your interest on our dentsu careers page with your resume.Note : sponsorship is not available for this position.

Only candidates with current / existing work rights for New Zealand will be considered.DetailsLocation : AucklandBrand : MerkleTime Type : Full timeContract Type : PermanentSeniority levelMid-Senior levelJob functionDesign, Art / Creative, and Information TechnologyIndustries : Advertising ServicesReferrals increase your chances of interviewing at dentsu by 2x

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