Service Review Team Member

Overview

Ready for a meaningful career? Join HealthCare New Zealand , our nation's largest home and community support provider. You'll be making a real difference in the lives of New Zealanders by coordinating essential support , empowering them to live independently in their own homes. Join a rewarding industry where you are contributing to enhancing the lives of others!

Role

This role provides an opportunity for you to put your excellent customer service skills to use. As part of a wider team, you are responsible for contacting new clients and conducting an initial review over the phone. You will also be responsible for booking in any assessments and visits required by a member of the clinical team. This is a fast-paced administrative position involving strong elements of customer service. This is a Fixed Term Full Time position - Monday to Friday 8 : 30am - 5 : 00pm until early July 2026 based in our CBD office in Tāmaki Makaurau .

Benefits

• Online learning platform
• Company laptop provided
• Discounted health insurance
• Full paid training provided

Responsibilities

About HealthCare NZ

HealthCare NZ is part of the New Zealand Health Group. We're the largest community health, disability, and wellbeing group supporting over 30,000 New Zealanders to get on with making the most of life in their own homes, communities, and workplaces.

How to apply

Please apply via our website with your CV and a cover letter. Only applications submitted through the website will be considered.

Applicants for this position must be a NZ Resident / Citizen or have a valid NZ work permit.

Additional information

Location : Auckland CBD office, Auckland branch area

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