Traffic Management Operations Manager

We're looking for a motivated and capable TTM Operations Manager to join Traffic Safe Auckland South branch based in Takanini.

This pivotal hands-on role acts as the key link between the field crews and support team.

You'll be responsible for overseeing the delivery of temporary traffic management services, with a focus on strategic project planning, daily crew coordination, effective resource allocation, and building strong client relationships to deliver on our promise of great service, by great crews, underpinned by great safety.What you'll be responsible for : Plan, coordinate, and oversee daily TTM operations to ensure crews, vehicles, and equipment are deployed effectively to meet job, safety, and client requirements.Monitor progress across multiple projects, adjust plans as needed, and resolve resource issues to keep delivery smooth, safe, and on schedule.Lead and support the team through clear direction, regular check-ins, coaching and performance feedback, to build a safe, engaged, and high performing team.Act as the key point of contact for clients, handling daily communication, job updates, and minor issues to ensure service is delivered to a high standard and in line with their expectations.Champion health and safety by encouraging safe behaviours and reinforcing compliance best practices through site and equipment checks, accurate documentation, incident reporting and support with investigations.This is a full-time role with on-call responsibilities when required.

You'll be provided with a company work use vehicle keeping you mobile, connected, and ready for action as you travel to work sites, client locations, and other Traffic Safe branches wherever you're needed.What you'll bring : Strong customer service, client and new business development skills.Experience in an operational leadership or coordination role.Strong planning, scheduling, and problem-solving skills with the ability to manage shifting priorities.Confident in overseeing and coaching field teams in fast-paced, safety-critical environments.Clear, professional communicator with strong interpersonal skills.Solid understanding of health, safety and compliance standards.Must hold a full NZ class 1 drivers licence.Physically fit and comfortable with active, hands-on work.What sets Traffic Safe apart : Supportive team and purpose-driven work : a culture that values safety, encourages innovation, and recognises the contributions of every team memberOngoing training & career development : continuous support to grow your skills and advance your career.Licence & certification support : get the training to earn recognised traffic management certifications, licences, and qualifications.Wellbeing benefits : enjoy discounts from partners like Lumino the Dentist, Specsavers, and more.Employee assistance program (EAP) : confidential support to help you thrive both personally and professionally.About Traffic Safe New Zealand : 100% Kiwi-owned and operated, award-winning organisation providing temporary traffic management services throughout the North Island.

With a core value of everyone home safe every day, we are committed to lead safety innovation in the industry and are proud recipients of the 2024 Safeguard NZ Workplace Health and Safety award and 2025 Site Safe Safety Innovation award.Traffic Management isn't just a job, it's a career.

Take the first step in yours with us.

Apply now!

Please note : This opportunity is open exclusively to individuals who are legally entitled to work and currently residing in New Zealand.

As part of the recruitment process, the successful candidate will be required to undergo a Ministry of Justice criminal record check and pass pre-employment drug and alcohol testing.

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