Virtual Travel Consultant

Overview

We are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team. In this role, you’ll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more. If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from anywhere — this could be the perfect fit for you!

Key Responsibilities

• Client Engagement : Communicate with clients virtually (via phone, email, or chat) to understand their travel goals, preferences, and special requests.
• Customized Planning : Research destinations and curate tailored travel experiences that align with client desires, whether it's luxury escapes, family getaways, or group adventures.
• Reservation Management : Book travel components such as flights, hotels, car rentals, tours, and cruises through various supplier platforms.
• Travel Support : Act as a reliable point of contact before, during, and after travel — handling changes, cancellations, and unforeseen issues.
• Upsell & Cross-Sell : Recommend travel enhancements such as travel insurance, excursions, and upgrades to maximize value and customer satisfaction.
• Industry Knowledge : Stay informed on evolving travel restrictions, new destinations, visa requirements, and supplier promotions.
• Recordkeeping : Maintain up-to-date client records, itineraries, payments, and booking confirmations.

Qualifications

Perks & Benefits

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