OverviewTo deliver superior customer service and support to the Third-Party Banking channel including Mortgage Advisers, Business Development Managers, customers and Credit Managers.
The Mortgage Specialist is primarily responsible for managing a portfolio of Mortgage Advisers, assessing and making decisions on lending.
They will use pricing and credit dispensations to make decisions to win business and follow the deal through to issuing lending documentation.ResponsibilitiesAdherence to credit policy and underwriting standards, referring deals outside authority level to SMS & / or CreditDeveloping & maintaining a high level of knowledge & understanding regarding lending products including policy, pricing, utilising discretions and dispensationsManage allocated tasks as requested to ensure SLAs are achieved and report any exceptionsSmooth transition of customers to other business units where appropriateContributing towards continuous improvements by identifying and implementing improvements in processesWhat you will bringExperience in banking and lending environment - specifically home loan lendingCertified Lender (CAL 1 preferrable or potential to attain CAL1 quickly)Strong communication skills required to discuss lending proposal with mortgage advisor and obtain agreement of how the scenario fits and applies to our lending policies / processesProactively develop and maintain a high level of knowledge & understanding with regard to : Complex home loan and residential lending including construction lendingStrong negotiation skills for lending and pricingProficient with CRM, Core Systems and a sound understanding of lending policiesData entry quality and speed to a very high standardNumeracy & literacy skills to a very high standardProven knowledge of financial products & services3 – 5 years Lending ExperienceNext stepsWe support your career growth and development at Westpac!
If this opportunity interests you, apply now!
Note : We do encourage you to inform your current line manager should you wish to submit an application.Best wishes for your application.Our OrganisationKo matou tenei | Our OrganisationAt Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities.
For over 160 years we've been driven by our purpose to Create Better Futures Together.We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.13
October
Our first customer came from the Otago goldfields in
It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers.What makes us unique are the incredible people we're lucky enough to have walk through our doors every day.
We're a place that values, rewards and recognises individuality, where you can be your whole self, your true self, and your best self.
We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive.Researching careers?
Find all the information and tips you need on career advice.
#J-
Specialist • Christchurch, New Zealand