Learning & Development Partner

About the role

We have an exciting opportunity for a Learning & Development Partner to join our team.

We're looking for someone who is passionate about making a difference for the frontline.

We have big goals at Synlait and to achieve them, we need our people to be confident, capable, and well-trained so they're equipped to perform.

Reporting to the Head of People & Capability, you will play an instrumental part in working across our operational, quality, safety, and technical teams to design and deliver training that makes a difference.

Focusing first on "getting the basics right", the first twelve months of this role will look like getting in amongst our operations to create training plans, competency frameworks, and assessment criteria to improve SOP adherence, minimise errors, meet audit requirements, and lift overall competency and performance of our people.

Operational stability is our goal and so you need to be willing to get your high-vis and steel caps on, roll your sleeves up, and learn the ins and outs of what our people do every day.

We're reshaping learning across all facets of our business from quality, to health & safety, to people, to operations so it's an exciting opportunity for someone interested in working across an entire business.

Sick of the daily commute to the centre city?

Based at our state-of-the-art facilities in Dunsandel you'll be in a modern workspace with parking and easy access.

If that sounds like your kind of morning, we'd love to hear from you!

Key Responsibilities

Partnering with business leaders and the Safety, People & Culture team to assess learning needs across Synlait and create prioritised plans to address them.

Developing tactical learning plans and delivery mechanisms that will address core competency gaps and compliance risks, and will lift capability, operational effectiveness, and people performance.

Designing, delivering, and managing learning programs, workshops, and e-learning modules that cater to various learning styles and needs

Evaluating the effectiveness of learning programs through feedback, assessment, and performance metrics.

Recommend and implement continuous improvements.

Managing external vendors and training providers where necessary, ensuring effectiveness of delivery and value for investment.

Supporting long-term improvements in SOP adherence, and reductions in recurring quality issues, safety risks, and non-conformance trends.

Building strong relationships with frontline leaders, SMEs and technical experts.

Providing people leadership to the Learning Specialist – a great first leadership opportunity for someone looking to step up in their career!

Skills and Experience

Demonstrated experience in a Learning & Development Advisory, Specialist, or Partner role in a manufacturing or operational environment.

Proven experience designing and delivering technical training across operations, quality, safety / wellbeing and support services that meets compliance and operational requirements.

Experience with building competency frameworks, training plans, learner guides, and assessments for frontline employee upskill and capability improvements.

Experience facilitating learning to groups of people both face-to-face and online with an engaging and impactful delivery style.

Experience in designing e-learning modules in Rise and / or StoryLine / Articulate (desirable).

Excellent communication, facilitation and interpersonal skills with a proven ability to build strong, respected relationships with stakeholders.

Practical, delivery-focused, and able to simplify complex content into learning that delivers results

Passionate about designing and delivering learning in operational environments

Takes ownership of outcomes and is driven by impact, not just completion

NZ Certificate in Adult Education (Level 5) or equivalent (advantageous)

Tertiary Qualification in Human Resources, Education, or related field (desirable)

Don't hit every single criteria?

No worries – apply anyway and let's have a chat!

Applicants outside of New Zealand will only be considered if you have the legal right to live and work in New Zealand.

About Us – The Synlait Spirit

Synlait is more than a global leader in milk nutrition – we're a purpose-led team that's Doing Milk Differently For A Healthier World.

Our Synlait Spirit guides everything we do, from how we show up each day to the impact we create together.

You'll be joining an authentic, down-to-earth team that lives the three values that underpin the Synlait Spirit.

Be The Difference means we understand before we act – that means asking why, supporting each other to think differently, stay curious, and continuously look for smarter ways to deliver value.

Whether it's in the paddock, the plant or the boardroom, we're driven by impact and inspired to make a meaningful difference every day.

Move as One by working together with respect, trust and a shared commitment to doing what's right.

We collaborate across teams to deliver innovative solutions and create opportunity for those around us.

Right on the Mark.

We take accountability seriously, act with courage and focus our energy on what matters most.

We combine expert farming and state of the art processing to deliver high quality nutritional products to all over the world.

At Synlait you'll be challenged and supported to grow.

We know everyone brings something unique to the table so we're an inclusive workplace, where diverse perspectives fuel innovation and success.

What we offer

Health insurance cover through Southern Cross

Partnered with top brands for great benefits and discounts

Free parking

Access to our free staff Synlait bus, leaving from Rolleston multiple times daily

State-of-the-art facilities with quiet spaces, meeting rooms, training rooms, and a cafeteria

Work-life flexibility

Excellent parental leave with our Matua policy

B Corp certified

Social Club membership opportunities

What's next?

Include your most recent CV and cover letter summarising why you want to come and work at Synlait.

We wish you the best of luck in your application.

We encourage you to apply early as we will be reviewing applications regularly and may close the advertisement early.

Together we will continue to create a workplace where everyone can thrive and contribute their best.

Applicants outside of New Zealand will only be considered if you have the legal right to live and work in New Zealand.

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