Senior Technology Monitoring And Reporting Specialist

Senior Technology Monitoring and Reporting Specialist

Join a team that values clear thinking and well-structured work

Work that influences real decisions

Newly created role

Bring structure, clarity, and consistency to how MSD monitors and reports on technology performance.

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.

Information Systems & Technology (IST) provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.

We're driving a once in a lifetime transformation of services for New Zealanders.

IST is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.

About the role | Mo te tunga :

This is a new role designed to bring structure, clarity, and consistency to how we monitor and report on technology performance.

You'll be the one turning raw data into something people understand and making it easier to see what's working, what's not, and where we need to act.

This role can be based in Auckland or Wellington.

Key responsibilities include :

Develop and maintain clear monitoring and reporting frameworks

Translate complex technology performance data into meaningful insight for senior leaders

Identify trends, gaps, and risks through structured reporting

Help shape a new function that informs smart, timely decisions

We're committed to creating a workplace that reflects the communities we serve.

We welcome applications from people of all backgrounds, cultures, and experiences.

Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team.

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.

We're looking for someone who :

Has significant experience (5 years plus) in technology, with a strong focus on reporting, analytics, or monitoring functions.

Knows how to design and maintain reporting frameworks, not just run dashboards.

Ha proven experience communicating with both technical teams and senior leaders.

Can explain a graph without needing a translator.

Brings an analytical mindset but keeps it practical.

Public sector or regulated industry experience is a plus but not required.

Salary | Utu-a-tau : $119,

• $145,

The Ministry of Social Development is a people-centred organisation.

We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

Our people are as diverse as the communities we serve.

We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

How to apply | Me pehea te tuku tono :

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note : Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilitieslisted in the position description.

All applications must be made online.

If this is not possible or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work.

This will ensure that your myHR employee profile is visible as internal candidate.

Joining MSD means being part of a whanau that celebrates the diversity everyone represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment.

You can find out more about our values here.

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

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