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Client Experience Coordinator - Casual

Client Experience Coordinator - Casual

Hamilton City CouncilWaikato, Auckland, New Zealand
8 days ago
Job description

Job Overview

Join our dynamic team at H3 as a Client Experience Coordinator, where you'll play a key role in ensuring seamless on-site client and venue management for incoming events.

Responsibilities

Serve as the operational point of contact for clients and venues.

Manage service requests and logistics across all H3 venues.

Ensure every detail is executed to the highest standard.

Qualifications

Flexibility to work on a casual, rostered basis – including evenings and weekends based on event schedules.

Confidence in addressing situations and conveying information clearly and creatively.

Excellent verbal, written, and face-to-face communication skills.

Strong attention to detail and the ability to manage multiple priorities under pressure.

Analytical thinking with the ability to interpret and present data accurately.

A full, clean driver's license is essential.

Proven ability to communicate effectively with a diverse range of stakeholders.

A strong alignment with H3's guiding principles and values.

Experience in a related industry such as events, facilities management, food and beverage, or hospitality.

Benefits

Hourly rate : $

Flexible working policy.

Professional development opportunities.

Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Application Process

View the position description.

Click apply.

Complete your application.

Additional Information

Applications close on 31 / 10 / 2025.

We will be shortlisting as we receive applications.

All candidates will be notified of the outcome on their application via email.

Short-listed candidates will be required to complete an interview process, reference checks and a criminal check.

This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs.

We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

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Client Coordinator • Waikato, Auckland, New Zealand

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