Learning Facilitator - Cabin Crew

Learning Facilitator – Cabin Crew

Equip our air crew with skills that ensure safety, confidence, and exceptional customer experiences at every altitude.

As an aircrew trainer on a 12-month fixed-term contract in our high-performing Standards & Training team, you'll deliver crucial training programmes, ensuring our air crew and pilots operate to the highest safety and service standards.

While this is primarily a ground-based training role, from time to time you'll be required to operate as a flight attendant to maintain recency and connection with the onboard experience.

Applicants fully qualified as cabin crew within the last five years will be preferred.

How you'll make an impact

Deliver engaging Safety, Service, and Emergency training programmes including Recurrent, New Intake, Transition, Upgrade, and Premium Service training

Facilitate Initial and Recurrent Emergency Procedures training

Operate and deliver training using advanced simulators, including Airbus and 787 Cabin Emergency Evacuation Trainers (CEETs) and the Fire Trainer

Collaborate closely with subject matter experts, the Learning Experience team, and operational leaders to continuously improve training materials and content

Evaluate crew performance, provide constructive feedback, and ensure compliance with regulatory standards and Air New Zealand's safety policies

Work a full-time, ground-based schedule of 40 hours per week, typically Monday to Friday.

Hours are 08 :

• : 00, with flexibility for early starts, late finishes and weekend work as required

What you'll bring

Proven experience delivering aviation training, ideally in cabin crew, aircrew, or operational environments

Proficiency with Outlook, PowerPoint and Microsoft Word

Strong understanding and practical application of adult learning principles within regulated and safety-critical industries

Coaching or mentoring experience in training or operational settings

NZQA Unit Standard

Excellent facilitation, organisational and communication skills

Comprehensive knowledge of aviation regulations, Safety Management Systems (SMS), and compliance framework

Ability to objectively assess competencies and provide impactful feedback

A proactive approach to continuous improvement and teamwork

If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.

Ready for take-off?

This is your opportunity to directly shape the skillset and readiness of Air New Zealand's frontline teams, playing a pivotal role in delivering world-class training.

Step into a role where your impact is clear, immediate, and valued.

Apply today and help us elevate the standard of air travel.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive.

Seniority level : Not applicable

Employment type : Contract

Job function : Training

Industries : Airlines and Aviation

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