Direct Sales Consultant

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Overview

This role sits within our DTC team and contributes to the success of nib by ensuring the efficient and effective achievement of profitable life and health sales and service targets.

Responsibilities

Using both inbound and outbound channels to achieve individual targets and collaborating to meet the overall team's target

Providing exceptional service to our members through building rapport and selecting a fit-for-purpose product

Meet all compliance objectives, including Financial Adviser Act legislative requirements and FAP obligations

Actively participating in workshops and training sessions and self-managing product knowledge

Self-evaluate performance through the call monitoring process

Apply care of sale ethics to each interaction with our members

This is a fixed-term contract until August 2026

About you | Ko Wai Koe

The DTC sales team are seeking a motivated, proactive team member who is passionate about helping new members find a suitable cover solution.

We are seeking someone who can work autonomously and who is driven to achieve results and positive outcomes.

Qualifications

Proven ability of working as part of a sales team to achieve common goals

Proven experience in a similar role, preferably in health and life sales (both inbound and outbound)

Ideally a good understanding of the New Zealand insurance industry, although this is not essential

Advanced level computer skills, including Microsoft Word, PowerPoint and Excel

Familiar with working to set KPIs and quality assurance standards

Excellent interpersonal techniques (particularly over the telephone and face to face)

Proven written and verbal communication skills

Sound problem solving and analytical capabilities

Time management and organisational abilities

Employment type

Temporary

Seniority level

Associate

Job function

Insurance

We're not including referrals or other job postings in this description to keep the focus on the role.

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