Technical Support Representative- Service DeliverySolve problems.
Simplify tech.
Support people.Your role, your journey | Te Huarahi WhakatipuThis isn't your average support gig.
You'll be part of the team at 2talk, helping customers and partners troubleshoot tech issues, guiding them through set-ups, and making sure our services are ticking along smoothly.
You'll be the calm in the chaos and the friendly expert who turns confusion into clarity.How you'll show up | Tu mai Tu RangatiraAssist customers via phone, email, or chat to resolve issues, guide users, and keep people updated.With a solid grasp of operating systems, networks, you can fix the kinds of hiccups that can trip people up.Work closely with Sales, Engineering, and Partner teams to get the best outcomes for customers.Follow through on issues, update tickets, share knowledge, and take pride in sorting stuff out.Hit the open road before the holiday traffic - because we start long weekends early.You're our focus - Keen on developing your talents as we continue to offer you career development opportunities.Insurance cover - Get peace of mind on us.Diversity of gender, age, cultural background and belief is valued here; we believe a workplace where everyone has a seat at the table makes us stronger.
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Service Representative • Auckland, New Zealand