Maintenance Technician

Add expected salary to your profile for insightsAbout Hitachi Rail GTS New Zealand (HRGTSNZ)Together we develop the future by shaping the world around us – here and now!

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When you bought your ticket or tagged on and off with your AT HOP card, you were using HRGTSNZ know-how.The HRGTSNZ Operations team for the Auckland Integrated Fares System (AIFS) delivers maintenance and support services for AIFS devices and systems.

The team uses an IT Service Management tool which provides centralised planning and management of services using ITIL methodology.The three primary operational services provided by the team are : Service DeskMaintenance and management of field devicesOperational management and support of systems and test facilityAs part of HRGTSNZ's operational support team, the position of Maintenance Technician reports directly to the Service Delivery Manager.About the roleThe Maintenance Technician is responsible for working as a member of the maintenance team under the direction of the Service Delivery Manager and Senior Maintenance Technician to provide the AIFS with Service Desk and 1st & 2nd Line Maintenance Support.Key responsibilities : Active monitoring of devices and networks for alarms.Respond to and provide 1st line enquiry support for problems and service requests.Provide on-site trouble shooting and swapping out 1st line equipment or modules.Maintain test facility operational readiness for test programmes.Ensure equipment is maintained in accordance with the manufacturers' guidelines.Carry out corrective maintenance and actions as required.Maintain tools and test equipment, and ensure equipment is in calibration.Maintain records and documentation of field equipment and spares.Ensure work is completed in accordance with relevant standards and processes.Utilise spares and carry out repairs to ensure that AIFS meets its contracted availability requirements.Effectively communicate with all levels of employees via meetings, written communications and one-on-one communication.

Interact and work with management / employees to promote teamwork.Maintain a sound working relationship with the customer and other relevant stakeholders.Assist the maintenance team in proactively identifying issues and proposing solutions to the Senior Maintenance Technician and Service Delivery Manager.Assist the Senior Maintenance Technician as required.Maintain and manage inventory and spares as required.Other related duties as assigned.38 hours per week across two time shifts (6am - 2pm and 10am - 6pm), with occasional paid on call & weekend work requiredQualificationsMust hold a current Electrical Appliance Serviceperson (EAS), Electrical Service Technician (EST) Registration or higher, i.e. a registered ElectricianExperience in a technical workshop or maintenance environment.Sound interpersonal skills – good team player.Demonstrated self starter.Experience with equipment servicing in the traffic or slot / vending machine industry.Computer networking, including basic understanding of TCP / IP, Firewall operations and switch technologies.Exposure to Server environmentsYou must have a valid Work Permit or Visa to be considered for the role.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions : Which of the following statements best describes your right to work in New Zealand?

Do you have a current New Zealand driver's licence?

Do you hold a current electrical licence?

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