Faults Coordinator

Join Aurora Energy Limited New Zealand as a Faults Coordinator . Due to an internal promotion, we’re looking for a Faults Coordinator to join our team at Aurora Energy, working in our control room. This role is key to ensuring smooth fault management and efficient restoration of power across our electricity distribution network.

You’ll be responsible for coordinating fault activities, ensuring our Outage Management System (OMS) is up-to-date, and accurately capturing fault restoration data. You’ll also handle the issuing of work authorities for non-switched jobs and manage restricted entry requests, ensuring all safety checks are completed.

Reporting to the Network Operations Team Lead, you will be a crucial part of our team, supporting the monitoring and management of the network. You will work alongside our Network Operations Centre team; supporting them as required, making sure we’re ready to respond to high-demand situations and escalated network events.

This position is based in either Dunedin or Cromwell, Central Otago . You will work 8 hours a day, Monday to Friday 10 : 30 – 19 : 00.

About You

While the following are the ideal qualities we’re looking for, don’t worry if you don’t tick every box – we’re still keen to hear from you if you have other relevant skills or experiences :

• A National Certificate in Electricity Supply (Level 2 or higher) .
• Experience in a call centre or with electrical distribution (would be a bonus).
• Strong self-management skills and the ability to stay organised and on top of tasks.
• Excellent communication skills and the ability to build solid relationships with the team and other stakeholders.
• A can-do attitude and a team player who’s always willing to lend a hand.

About Us

Aurora Energy is one of the largest electricity networks in Aotearoa New Zealand. We own and manage the network that delivers electricity to some of the fastest growing areas and over the most diverse terrain in Te Waipounamu South Island.

What's in it for you?

We see diversity as a strength and welcome applications from anyone who has what it takes, regardless of gender, ethnicity or background. Aurora Energy is an equal opportunities employer and welcomes applications from all qualified candidates.

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