Business Partner

Korero mo te turanga - About the role

Public Affairs and Customer Experience at Toitu Te Whenua is a multi-disciplinary function with expertise in customer and stakeholder engagement, insights, media and strategic communications, and digital and contact centre channels.

We make sure our organisation can meaningfully connect with the communities we serve, and that our customers can take part in decisions in areas important to them.

We use insights to improve customer experience; help mitigate risks and support the organisation to be successful.

The Communications Advisor will report to the Leader Public Affairs.

The Communications Advisor – Public Affairs will :

• Be an experienced practitioner who can support the communications, engagement needs of Toitu Te Whenua, including our day-to-day mahi with media and many priority work programmes.
• Be able to navigate the complexities of multiple stakeholders and audiences, and the machinery of government.
• Be a communications practitioner with experience in working in a high paced environment.
• Influence and work with and through others in a high-trust, high performance team culture that collaborates in a customer-centric way and gets buy-in from key stakeholders
• Anticipate challenges and risks that may impact on the delivery of our work programmes and goals and proactively advise on options for solutions balancing strategic priorities, risk and operational realities.

He pukenga tou - Skills & Experience

The salary range for this role is $90,000 to $110,000 depending on skills and experience :

Nga mea e tukuna ana e tatau – What we offer our employees

Te Takinatanga - Our Story

Toitu Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways).

Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference.

Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Maori, Pacific and Ethnic Pay Gap Action Plan

Toitu Te Whenua is a diverse team of individuals with different experience and perspectives.

This drives our culture and high performance.

We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.

As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.

As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

Tono mai - How to Apply

If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team.

To apply, please click "Apply Online."

You'll be taken through to our Toitu Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description.

You'll be able to complete your online application form and upload a copy of your CV / Cover Letter.

Please note, while applications close on 9 October 2025, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date.

Therefore, please apply as soon as possible if you are interested in this position.

For tracking and evaluation purposes, all applications must be submitted via our on-line process.

You must have the legal right to live and work in New Zealand to be eligible for this position.

You may notice that the Position Description title for this role (BBR & Level 1) doesn't match the advertised title.

At Toitu Te Whenua we design our roles around shared capabilities (rather than focusing on tasks).

This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR).

Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation.

It also gives us the flexibility to provide wider opportunities to our people, to further their careers.

If you have any questions about this role or working at Toitu Te Whenua, please email