Operations Coordinator

OverviewOperations Coordinator at Auckland University of Technology – join our Te Matapuna Library & Learning Services team.Location : City campus with work at Akoranga and Manukau Campus Libraries.

This is a full-time permanent position.ResponsibilitiesLead the coordination of customer service operations to deliver consistent, high-quality experiences for students and staff.Collaborate with other Coordinators to support equity, accessibility, and engagement, and embed Te Tiriti o Waitangi into everyday practice.Contribute to development and implementation of new service models to enhance the student experience.About youFront-line library and information services experience, including Library Management Systems and facilities coordination.Experience in excellent frontline service and customer service operations.Strong leadership and coaching skills.Commitment to equity, inclusion, and Te Tiriti o Waitangi.Technological aptitude and openness to innovation.Excellent communication and problem-solving abilities.BenefitsProfessional developmentGenerous leave allowancesFree studyFree gym membershipHow to applyIf this sounds like you, submit your cover letter and CV with your application by clicking the APPLY button.Salary : $73,000 - $100,000 per annum (dependent on experience and qualifications)Job Reference :

• Closing Date : 13 November
• , 11 : 55 pmAt AUT we strive to be a place where people love to work and learn.

We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Maori and Pacific communities.

We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.Please note that all applications must be submitted through the online application process.

For further information, please send us an enquiry here or call

We do not accept applications by email.

Apply through the standard registration process.

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