Support Services Coordinator

Support Services Coordinator

Role type : Permanent, full-time

Location : Wellington City

Salary range & band : General Salary Range G : $67,658 - $78,771 depending on skills and experience.

About the role - Korero mo te turanga

We are seeking a Support Services Coordinator to join the Business Support team which sits within the Programmes and Planning directorate of Policy & Trade.

No two days will be the same in this role, and you'll bring an agile, energised and positive approach to the multitude of functions in which you'll be involved.

You will play an integral part within the team to provide logistical and administrative support ensuring the smooth running of the branch.

You will work flexibly across the different functions of the team to provide support as and when it is required.

This will include providing administrative support for Directors, the provision of logistical arrangements for visiting international delegations, and general support and backfilling for all other support functions.

You will also analyse workflows, systems, and processes to coordinate and identify relevant improvement opportunities to enhance the capability of the branch support function.

You will also provide support to the Team Manager Business Support to set up and lead projects and initiatives within the Business Support Team and to coordinate and facilitate relevant training on support processes for the team and wider business unit.

As part of this role, you will :

Coordinate and provide logistical support for visiting international delegations including arranging domestic travel and accommodation, catering, and providing meeting support.

Facilitate and provide general administrative and logistical support and acting as a subject matter expert for relevant MPI corporate systems and databases.

Provide accurate and timely administrative support to Policy and Trade's Directors when required.

Work flexibly and collaboratively with the Business Support team and Executive Coordinators to ensure that support for Policy & Trade is delivered effectively.

Identify any relevant system and process improvement opportunities within the Directorates and wider business unit.

Set up and lead priority projects and initiatives within the Support Officer team that may involve the need to coordinate and manage the provision of information and advice from across Policy and Trade and / or MPI.

Lift capability of the support officer team and wider Policy & Trade business unit through providing training and mentoring support for the Support Officers.

About You - Mou

This is a busy and varied role where no two days are the same.

The ideal candidate will be able to demonstrate strong interpersonal and communication skills, a solution focused approach, and a proven ability to work flexibly and establish effective relationships.

In this role, you will have the opportunity to showcase your collaboration and organisational skills to provide a high level of support to our business.

You will enjoy working both autonomously and within a team environment, with the ability to quickly reprioritise work depending on business needs.

To be successful in this role, you will be able to demonstrate :

Prioritisation, planning, and work management skills in a fast-paced environment – all based on understanding the key priorities of the business.

Strong communication and interpersonal skills to foster collaboration.

The ability to provide accurate and timely administrative and logistical support.

Openness to work flexibly across different support functions.

Strong understanding of MS Office products, e.g., Word, Excel, PowerPoint.

Experience in improving and / or implementing administration and business support systems and processes.

About the Team

This is a Wellington based role reporting to the Team Manager Business Support and working alongside a collaborative team of Support Officers as well as Executive Coordinators.

While you will report to the Team Manager Business Support and work closely with your team, you will have the opportunity to sit with other Policy & Trade directorates to provide efficient and timely support while building meaningful relationships.

Policy & Trade are committed to creating an environment that promotes respect, teamwork, and collaboration, to ensure that everyone is contributing to our success and achieving collective goals.

About MPI - Mo Te Manatu Ahu Matua

We're passionate about growing prosperity in the sector while ensuring respect for Kaitiaki – guardianship of our natural resources.

Benefits of working at MPI - Nga hua o te mahi i te Manatu Ahu Matua

Annual Wellness payment

Bi-annual paid eye test and contribution to the costs of corrective lenses / frames

Career development and internal opportunities across the branch and organisation

Are you ready to make a difference?

We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapu, whanau and hapori.

We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities.

As an organisation, we are committed to making Manatu Ahu Matua Ministry for Primary Industries a great place to work for all.

In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes, and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

To view the position description and / or apply online, please click "APPLY" or visit the MPI Careers Site.

To apply, you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.

Applications close at

• pm on Friday 14th November

If you have any questions about the role, please email

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