Customer Service Representative (Part-Time, Fixed-Term)

Overview

Our busy Wellington Airport location is looking for assistance with our operations.

We are looking for what we call a Vehicle Return Agent to be our first point of contact to our customers!

Part-Time position available - working 20-hours per week

Fixed-Term until 31 March 2026

Wellington Airport based

Entry level position with training provided

Supportive, friendly and caring culture

Responsibilities

Return rental vehicles in a timely and orderly manner and greet customers on arrival at the rental location, assisting with the check-in of the renter's vehicle.

Conduct vehicle inspections and prepare the vehicle for the next rental.

Provide directions and travel information when needed and assist with resolving customer complaints and issues.

Qualifications

Full, clean, valid class 1 driver's licence is essential for this role

Ability to work in a fast-paced environment and deliver exceptional customer service

Ability to follow procedures and adhere to company guidelines and standards

Comfortable learning and using various computer systems to accurately input rental information

Shifts

Wednesday : 13.30 - 19.00

Thursday : 13.30 - 19.00

Friday : 13.30 - 19.00

Sunday : 13.30 - 19.00

What's On Offer

$25.43 per hour

Uniform and Parking provided.

Full training provided to help you achieve your goals and reach your potential.

Wellbeing programme incl.

life insurance, discounted health insurance and superannuation options

Employee discounts on car rental across Avis Budget Group and our partners

Access to discounts and offers from retailers and big brands

Call to Action

If you would like the opportunity to be on the front line for Avis Budget Group, then we want to hear from you!

To put an application forward, please click Apply Now.

About Avis Budget Group

We don't just rent cars.

We're changing the way people move.

Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Wellington

Wellington

New Zealand

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