Retail Operations Coordinator – Baby Bunting
Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
Location : Albany, Auckland, New Zealand
Employment Type : Permanent Part Time
Roster : Monday to Thursday 9 : 00am–12 : 00pm, Friday 8 : 30am–11 : 30am
About the Role
As Retail Operations Coordinator (Store Admin Assistant), you’ll be the go‑to person for all things admin, customer service support, stock control, and operational excellence. You’ll be the bridge between our team, our customers, and the systems that keep the store humming.
Responsibilities
- Deliver warm, friendly customer service
- Coordinate repairs, returns and credits with suppliers
- Coordinate Click & Collect like a logistical pro
- Manage laybys and vendor orders
- Keep stock levels accurate and up‑to‑date
- Roll out price changes, compliance tasks & safety audits
- Work hand‑in‑hand with store leadership, suppliers, and the support office
- Investigate stock discrepancies and report details
- Maintain a safe and welcoming environment for team and customers alike
Qualifications & Skills
A natural organiser and multitasking proProficient with systems, stock reports, and spreadsheetsAll about delivering amazing customer experiencesPhysically capable (lifting up to 15kg, moving, climbing ladders)A clear communicator who thrives in a teamDetail‑obsessed but big‑picture awarePassionate about working in a purpose‑driven retail brandPerks & Benefits
Training pathways to support your growth and career developmentAmazing team discountsPaid parental leave to support you and your familyEmployee Assistance Program for your wellbeingCompetitive salaryA supportive, friendly team culture that celebrates wins and supports your goalsAdditional Information
All successful applicants will need to undergo a Right to Work checkSuccessful applicants will also need to undergo a National Police Criminal History check#J-18808-Ljbffr