Sales Support 2IC - The Warehouse, Petone (Full-time)

Sales Support 2IC - The Warehouse, Petone (Full-time)

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Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we are always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

This is a permanent, full-time position with the following hours of work :

• Sunday - Wednesday : 9 : 00am - 5 : 30pm
• Thursday : 11 : 30am - 8 : 00pm

We are currently seeking a self‑motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer‑critical processes at the ‘front of house’. Your responsibilities will also extend to supporting back‑of‑house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner. The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

Qualifications

We are seeking an individual who has demonstrated retail experience in a large‑scale, big‑box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

What We Offer

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