Support Analyst: Helpdesk & Knowledge Base Lead (Wellington)Te Tumu Paeroa - Office of the Māori Trustee • Wellington, Wellington, New Zealand
Support Analyst : Helpdesk & Knowledge Base Lead (Wellington)
Te Tumu Paeroa - Office of the Māori Trustee • Wellington, Wellington, New Zealand
15 hours ago
Job description
An organisation supporting Māori landowners in Wellington is seeking a Support Analyst. This role involves providing Level 1 support, triaging helpdesk requests, and enhancing user experience through documentation and problem-solving. The ideal candidate will have experience in helpdesk services, excellent customer service skills, and a strong understanding of Tikanga Māori. This position offers a collaborative work environment with substantial leave and training opportunities.
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