Operations And Community Service Manager - The Disabled Citizens Society

Operations and Community Service Manager – The Disabled Citizens Society Inc.Lead with purpose.

Empower people.

Strengthen community.

About Us

The Disabled Citizens Society (DCS) is a long-established, community-based non-profit dedicated to empowering people with disabilities through meaningful work, life skills training, and social connection.

We operate a busy business enterprise and social programme that promotes inclusion, confidence, and purpose.

About the Role

We are seeking a capable, community-minded Manager to lead the daily operations of DCS.

This is a hands-on role that combines people leadership, operational management, strategic planning, and community engagement.

Reporting to the Board, you'll provide supportive and forward-thinking leadership to staff, ensuring services run smoothly, finances are well managed, and DCS's values of inclusion, respect, and empowerment are upheld.

You'll also play a key role in identifying opportunities for improvement, innovation, and growth while empowering your team to achieve shared goals.

Key Responsibilities

Lead with vision and integrity, fostering teamwork, accountability, innovation, well-being, and a positive workplace culture.

Oversee daily operations, ensuring efficiency, compliance, and safety.

Monitor budgets, financial performance, cost control, and funding compliance (with support from finance staff and the Board).

Build strong relationships with service users, whanau, funders, business enterprise partners, industry partners, and community organisations.

Support staff development and ensure programmes meet the needs and aspirations of service users.

Oversee facilities, vehicles, and health and safety requirements.

Prepare clear, accurate reports for the Board and funding partners.

About You

We're looking for someone who brings professionalism, initiative, and a genuine commitment to people.

You're a strategic thinker who can see the big picture while managing the details — ready to lead by example, get things done, and support our team and community with energy and empathy.

You're organised, motivated, and a confident communicator who encourages initiative, develops others, and creates an environment where people thrive.

You'll also be :

Confident engaging with people, networking, and building strong community and business relationships.

Organised and reliable, with good problem-solving and decision-making skills.

Comfortable working with budgets and financial reports, with guidance and support from the Board.

Skilled at writing clear, professional reports and correspondence.

Hands-on, practical, and willing to pitch in when needed.

Community-minded, with empathy and respect for people of all abilities.

Guided by values of authenticity, integrity, transparency, and approachability.

Why Join Us?

Make a meaningful difference every day.

Lead a supportive, values-driven team and organisation.

Enjoy variety, autonomy, and purpose in your work.

Be part of a respected local organisation with a proud history.

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