Trade Support Team Member - (Mandarin Speaking) - Auckland South Hub

OverviewAs a Mandarin speaking Trade Support Team Member, you'll be the heartbeat of the branch providing essential support to our Asian trade market.

You'll work closely with Account Managers, suppliers and mandarin speaking customers to ensure a seamless experience.

With a flexible, can-do attitude, you'll manage customer inquiries, offer product advice, prepare quotes and pricing, and find solutions to meet customer needs.ResponsibilitiesEngage with our suppliers and mandarin speaking customers face to face, over the phone, and via emailRecommend suitable products, process orders, and manage sales documentationCoordinate with internal and external stakeholders to track orders and arrange timely deliveriesTake clear briefs from stakeholders and prepare accurate quote documentationCollaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planningQualificationsBring a strong work ethic, approachable nature and committed to delivering great service to everyone you meetAbility to manage competing priorities, meet tight deadlines, and perform under pressureHighly organised with sharp attention to detailFluent in both Mandarin and English with excellent strong written and verbal communicationTech-savvy and comfortable working across multiple systemsKnowledge of building products or the construction industry is preferredBenefitsCompetitive base salary and staff-buying privilegesGenuine development opportunities that come with being part of the wider Fletcher Building GroupWomen in Sales initiative, a dedicated programme whose core focus is on providing opportunities to women in our network to upskill, learn, grow and achieve their personal and career aspirationsHealth & Wellbeing initiatives including an Employee Assistance ProgrammeJoin UsWe value diversity and encourage applications from all backgrounds.

Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements.

If this role interests you but you feel you don't quite fit, we encourage you to apply anyway.

We are proud of our diversity and see it as one of the things that make us better together.Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.We are proud of the incredible diversity of people who make up our business!

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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