Customer Service Representative - Noel Leeming, Wanaka (Full-Time)

Company DescriptionNoel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country.

As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.

Our stores offer a wide range of products, and our Passionate Experts provide end-to-end service from supporting and advising customers to delivering and installing purchases.

Customers rely on us to help them walk away with the perfect product to suit their needs.Job DescriptionWhat Will You Be Doing?

Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.Helping with service repairs and sales inquiries.Proactively addressing and resolving customer concerns.Supporting administrative tasks.Who Are We Looking For?

This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.

This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must.

The ability to quickly learn computer systems and a genuine interest in technology are essential!

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.QualificationsProven experience in retail, hospitality, or a customer-facing role.Excellent communication skills.A positive, can-do attitude.The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.A passion for helping others and your team.Experience using a point-of-sale system is beneficial.An interest in tech.Additional InformationWhat can Noel Leeming offer you?

Team Card : Awesome Warehouse Group discount card for all our brands.Here for Good Leave : You will have one day of paid leave every year to volunteer and do good in your community.Birthday Leave : You will be entitled to a day of paid leave each year to celebrate your birthday.Counseling : Through Benestar, you can access free confidential counseling and advice.Career Progression : an excellent stepping stone into other internal opportunities.Plus loads more!

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