Operations Improvement Associate

What you\'ll do

In this role, you\'ll play a hands-on part in improving how our operations run, ensuring efficiency, quality, and compliance across Operations. Key responsibilities include :

• Process analysis & improvement - analysing current processes, identifying inefficiencies, troubleshooting issues, and supporting or leading improvement initiatives and projects (Capex / Opex) to enhance productivity, compliance, and safety.
• Project & quality support - coordinating production trials, leading smaller equipment / tooling upgrades, supporting larger capital projects, and investigating Quality Events to drive effective corrective and preventative actions.
• Production documentation - preparing, reviewing, and maintaining critical production documentation including Batch Records, SOPs, Work Instructions, recipes, and Product Quality Reports, ensuring accuracy, compliance with cGMP, and timely review cycles.
• Collaboration & implementation - working closely with cross-functional teams to design and implement improvements, develop best practices, support training, and ensure operational changes are communicated and embedded effectively.

What you\'ll bring

About Us

At Douglas, we\'re more than just a company—we\'re a community of people driven to make a difference. We\'re proud to be one of New Zealand\'s biggest pharmaceutical success stories, and we\'re growing globally. Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.

Come join us on this mission to improve lives!

Next Steps

If you\'re invited to complete a video interview as the next stage of your application, we\'d love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don\'t worry, we all feel a bit awkward in front of the camera.

Please note :

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