Operations Improvement Engineer

This role sits at the heart of our manufacturing success.

By driving end-to-end Capex and Opex projects, streamlining production processes, and championing continuous improvement, it ensures our operations are efficient, innovative, and fully compliant.

With a direct impact on product quality and safety, this position is key to delivering consistent, reliable medicines that meet the highest regulatory standards - ultimately helping us make a real difference to patients' lives.

What you'll do

Project Management

Lead high-value Capex and Opex projects, from equipment upgrades to replacements, delivering on time, on budget, and to the highest engineering standards.

Drive optimisation studies to unlock greater efficiency and performance.

Oversee project documentation and reporting with precision and clarity.

Process Analysis & Evaluation

Explore and evaluate manufacturing processes to spot opportunities for smarter, safer, and more efficient operations.

Conduct feasibility and cost-benefit studies, turning insights into actionable proposals for leadership.

Tackle complex issues head-on, introducing innovative solutions that keep production moving.

Champion continuous improvement, boosting productivity, safety, and product quality while cutting waste and costs.

Design smart systems to track and analyse production data, maximising equipment and team performance.

Lead investigations into Quality Events, driving corrective and preventative actions that strengthen our operations.

Documentation & Data Management

Shape and streamline production documentation — from SOPs and batch records to project and validation plans.

Safeguard compliance with cGMP, ensuring all processes meet the highest standards.

Partner with SMEs to create robust documentation for new products, processes, and equipment.

Maintain accurate, compliant data systems that keep production running smoothly.

What you'll bring

4+ years' experience in manufacturing, with proven ability to lead projects from idea to delivery.

Exposure to GMP environments and technical writing will set you apart.

Confident with MS Word, Excel, Project, Visio, and document management systems.

A tertiary qualification in Engineering or a related field is a big plus.

A sharp problem-solver with strong analytical, numerical, and communication skills.

Mechanically minded, proactive, and always ready to find smarter solutions.

Adaptable and detail-driven, with the ability to juggle priorities and manage risk under pressure.

Customer-focused, collaborative, and energised by working in a fast-moving, high-impact environment.

Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it).

Career growth - We're big on developing our people and promoting from within.

Extra leave - After six years with us, you'll get five weeks of annual leave.

Parental perks - Get 16 weeks of top-up payments during your parental leave.

Security matters - We've got you covered with life and income protection insurance.

Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out.

Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.

About Us

At Douglas, we're more than just a company—we're a community of people driven to make a difference.

We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally.

Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.

Come join us on this mission to improve lives!

Next Steps

If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it.

Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role.

Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.

Please note, applications may close early due to high interest.

Don't miss out - apply now!

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