Account Manager - F&A

As an Account Manager within the Food and Agriculture (F&A) Sales team you will be responsible for driving incremental new business to DLL by both Relationship Management and Business Development activity, across a mix of DLL’s global and local partnerships. You will be required to work closely with representatives of existing and prospective vendor partners and resellers across New Zealand and their end-user customers as applicable.

The role will also be a liaison on designated accounts with internal departments of DLL including Business Support, Credit, Settlements, Customer Service, Collections, Finance and Asset Management.

The role will be directly responsible for key designated accounts, with an individual sales target. Typical KPIs will include new business volume, margin and other income, partner satisfaction, call activity, and compliance. You will report to the Country Sales Manager for New Zealand within the Food and Agriculture Global Business Unit.

Day to day

Expand and maintain existing partnerships through proactive relationship management including face to face visits to our major customers and partners.

Increase new business volume and DLL share of partner business, through regular call cycles, problem solving, and process improvements.

Develop and execute program management strategies to achieve / exceed sales budgets in place for existing partners including new business volume, margin and fee income with forecasting and pipeline management.

Training and development of partner sales teams to ensure high levels of finance penetration and attraction of a high-quality customer base.

Continuously monitor and follow-up on leads in the pipeline with existing partners (and prospects).

Handle first-line escalation for non-standard enquiries, including pricing, changes in Terms & Conditions, priority deal management and settlement exceptions. Also act as first-line support for partner queries on deal status for designated accounts and other matters.

Work with partners to drive efficiencies and process improvement, to streamline the handling of incoming applications, approvals and settlements as required.

Work closely with our Sales Support teams to ensure smooth processing of transactions.

Your Profile

Deadline driven, and with excellent time management skills.

Self-starter, able to self-motivate and work autonomously in a fast-paced environment with an adaptive approach.

Positive, can-do attitude is essential with a high attention to detail and a strong compliance focus

A growth mindset, with proven ability to constantly improve oneself.

High level of interpersonal skills, including an ability to develop close relationships at all levels, and across new referral partners, existing partner contacts, and DLL internal (local and global) stakeholders.

Strong understanding of sales processes, equipment finance documentation and credit / risk management in the equipment finance market.

Demonstrated experience in identifying customer needs and going above expectations in delivering solutions that exceed expectations.

Minimum 3 years of experience in a relevant role.

Experience from the Food and Agriculture industry is a plus.

"Ready to work for a company that is Partnering for a Better World"

Settling in

At DLL, we are many things. We are team members. Family members. Community members. We are members of society. Members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents, and interests. We come from different backgrounds, cultures, nationalities, and histories. But for all of our differences, we share one thing in common : Each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. We span more than 30 different countries and represent over 40 different nationalities across the globe. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enables us to integrate, ideate and innovate across country lines. Many companies say they are European, North American, South American, Asian, or Australian. At DLL, we are all these places and more. We are a cross cultural collaborative – an interconnected network – that comes together every single day with one goal in mind : Partnering for a better world.

Two working days per year volunteering for a local charity

Health and Wellness program including healthy food, free health checks, fun health & vitality activities.

Flexible hours with opportunity to work from home.

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows :

Connection – Build meaningful connections with other members

Health – Manage mental, emotional, and physical health

Finance – Provide learning opportunities to help members achieve personal financial health

Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

Good to know

The selection process may involve an assessment

Applications via email will not bereviewed. Please apply online via our career website

• Locations c / - Kensington Swan, Level 4, KPMG Centre ,18 Viaduct Harbour Avenue, Auckland, 1010, NZ (Remote)

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