Operations Manager

This is a position within Keller Executive Search and not with one of its clients.

This senior position will lead Operations for Keller Executive Search in Auckland, New Zealand, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.

Key Responsibilities

Define the Operations vision, roadmap, and annual operating plan aligned to business goals.

Build and lead a high-performing Operations team; set clear objectives and coach managers.

Own Operations KPIs and reporting; drive continuous improvement and operational excellence.

Establish scalable policies, processes, and tooling for Operations across regions.

Partner with executive leadership and cross-functional stakeholders to deliver outcomes.

Manage budgets, vendors, and risk within the Operations portfolio.

Qualifications

10+ years of progressive experience in Operations with 4+ years leading managers.

Proven track record building programs at regional or global scale.

Strong analytical skills; ability to translate data into decisions.

Excellent communication and stakeholder-management skills.

Bachelor's degree required; advanced degree or relevant certification preferred.

Experience in professional services or recruitment industry is an advantage.

Benefits

Salary range : NZ$170,000–NZ$215,000 NZD

Opportunities for professional growth.

Company culture : Flat management structure with direct access to decision-makers.

Open communication environment.

Equal Employment Opportunity Statement : Employment practices comply with applicable anti-discrimination laws.

All qualified applicants are evaluated based on merit and the requirements of the role.

Commitment to Diversity : An inclusive and diverse environment supports high performance.

Decisions regarding recruitment and advancement are based on qualifications and business needs.

Data Protection and Privacy : Personal data is processed solely for recruitment purposes in accordance with applicable data-protection laws (including the GDPR where applicable).

Pay Equity : Pay practices seek to ensure equal pay for equal work in line with applicable law.

Health and Safety : Occupational health and safety obligations are observed to maintain a safe workplace.

Compliance with Law : Employment complies with all applicable laws and regulations.

Note : This job posting may be for a position with Keller Executive Search or one of our clients.

The specific employer will be identified during the application and interview process.

Employment laws and requirements may vary depending on the employer and location.

To learn more about Keller, please see : /

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