Senior Support Officer

OverviewDate advertised : 9 Sept 2025 | Job Type : Fixed Term | Location : Whangarei, NZHelp shape the future of Education.

We work to shape an education system that delivers equitable and excellent outcomes.

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures.

While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.About this role | Mo tenei turangaParental leave cover3 month fixed term employment contractBased in WhangareiAn opportunity exists for a fixed-term (3 month), full-time administrator to join our Business Support team based in Whangarei to cover maternity leave.

We are looking for a professional, adaptable team player to join us in making a difference for our region.Reporting to the Business Support Manager you will never have two days the same.

You will bring your exceptional customer service, organisation, and planning skills to the role as a Senior Support Officer.

You will be responsible for a wide range of administrative support activities, and will have exceptional high standards and attention to detail.

Your calm and professional demeanour will always shine through even when things are extremely busy.As the face of the Ministry in Whangarei this is an office based role.

You will demonstrate ownership and initiative to ensure that the office runs efficiently and seamlessly to support our colleagues, and visitors across the region.Salary range : $60,079 - $72,199 per annum + 3% KiwiSaver.

The successful candidate will be appointed at a salary which reflects individual skills and experience.For more details about the role, you can view the Job Description here.About you | Mohou akeYou will be professional in your presentation and your approach to your work.

To be successful in the role you will also : Have a passion for knowledge, be open to learning new things, and comfortable working in a varying environmentBuild exceptional working relationships with customersDeliver services to the required high standardWork with others across the Ministry to provide support and resolve issues in a pro-active and professional mannerProvide quality, efficient administrative support to managers and staffBe an adaptable team player able to work in varying conditions and virtual cross-functional teamsHave great time management with an ability to prioritise work and work within timelinesHave proficiency in Microsoft Office suiteBe comfortable working in a tikanga / kaupapa Maori environmentHave knowledge of the Treaty of Waitangi, and apply it to the work being undertakenHave well-developed communication skills, both oral and written, and have high standards of personal presentationThe ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.About our group and team | Matau ropu akeTe Mahau | Te Tai Raro is a frontline group.

Our frontline groups collectively provide leadership and integrated services to the sector and others.

This includes services such as learning support and education advice and regulation functions for schools and early learning services.

We develop and harness existing relationships with communities at the regional and local level through the Director of Education, including deep relationships with iwi and hapu.

Our Director of Education has the lead role and relationship with early learning, kohanga, school and kura, and will be across all the services we provide at a local level.

Our Business Support team provides support to the Education and Learning Support teams in Tai Tokerau, and we regularly work with families, schools, and early childhood centres to support their work in the sector.

The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible.

You will have lots of colleagues to help you as you learn the business.Are you ready to make a difference?

| Kua rite koe mo tenei mahi?

If this opportunity interests you, please submit your cover letter and resume by using the 'apply' button.

In your cover letter we'd like to know about you, your values, or anything else you'd like to share.

We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.For further information, please contact Anne-Marie Kelly, Business Support Manager at or

• will review and shortlist applications as they are received, so don't delay—apply today.Applications close Midnight – Wednesday 24 September 2025We want our people to feel valued for their unique qualities and have a sense of belonging.

If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

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