Senior Support Officer

Senior Support Officer

Join to apply for the Senior Support Officer role at Ministry of Education New Zealand.

About this role | Mo tenei turanga : An opportunity exists for a full-time superstar administrator to join our Business Support team based in Whangarei.

We are looking for a professional, adaptable team player to join us in making a difference for our region.

Date advertised : 13 Nov

Job Type : Permanent.

Location : Whangarei, NZ.

We work to shape an education system that delivers equitable and excellent outcomes.

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures.

While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

Reporting to the Business Support Manager you will bring your exceptional IT, customer service, organisation, and planning skills to the role as a Senior Support Officer.

You will be responsible for a wide range of administrative support activities, and will have exceptional high standards and attention to detail.

Your calm and professional demeanour will always shine through even when things are extremely busy.

As the face of the Ministry in Whangarei this office-based role requires you to demonstrate ownership and initiative to ensure the office runs efficiently and seamlessly to support our colleagues and visitors across the region.

Salary range : $60,879 – $72,999 per annum + 3% KiwiSaver.

About you | Mohou ake

Have a passion for knowledge, be open to learning new things, and comfortable working in a varying environment.

Build exceptional working relationships with customers.

Deliver services to the required high standard.

Work with others across the Ministry to provide support and resolve issues pro-actively and professionally.

Provide quality, efficient administrative support to managers and staff.

Experience in IT systems and processes would be an advantage.

Be an adaptable team player able to work in varying conditions and virtual cross-functional teams.

Have great time management with an ability to prioritise work and work within timelines.

Have proficiency in Microsoft Office suite.

Have well-developed communication skills, both oral and written.

Have high standards of personal presentation.

Be comfortable working in a tikanga / kaupapa Maori environment.

Have knowledge of the Treaty of Waitangi, and apply it to the work being undertaken.

Have the ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

About our group and team | Matau ropu ake

Te Mahau | Te Tai Raro is a frontline group.

Our frontline groups collectively provide leadership and integrated services to the sector and others.

This includes services such as learning support, education advice and regulation functions for schools and early learning services.

As a frontline group we develop and harness existing relationships with communities at the regional and local level through the Director of Education, including deep relationships with iwi and hapu.

Our Director of Education has the lead role and relationship with early learning, kohanga, school and kura, and this means they will be across all the services we provide at a local level.

The Business Support team provides support to the Education and Learning Support teams in Tai Tokerau, and we regularly work with families, schools, and early childhood centres to support their work in the sector.

The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible.

You will have lots of colleagues to help you as you learn the business.

Additional information

Seniority level : Mid-Senior level.

Employment type : Full-time.

Job function : Other.

Industries : Education Administration Programs.

Application Process

If this opportunity interests you, please submit your cover letter and resume by using the 'apply' button.

In your cover letter we'd like to know about you, your values, or anything else you'd like to share.

We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

For further information, please contact Anne-Marie Kelly, Business Support Manager at

Applications close Midnight – Sunday 30 November

We want our people to feel valued for their unique qualities and have a sense of belonging.

If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

#J-

• Ljbffr