See more about the role below, including the responsibilities and skills we are looking for.Customer Service / GroomerReference :
- Ongoing training and developmentA great team-working environmentFree staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)Full timeOur Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options.
Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film / TV, and sporting events to independent contractors, and casual weekend hirers.As a Customer Service / Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice and put quotes and contracts together, as well as ensure our vehicles are well groomed, maintained, and ready for hire.
Show great attention to detail and have excellent time management skills.
At this branch, you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations.Any questions, you're more than welcome to contact the Branch Manager, Ravin Prasad on
.What you'll do : Answer phones - provide sales advice and quotesCreate contracts and complete transactionsCoordinate and deliver / pick-up vehiclesOffice administration and customer account maintenanceKeep the branch's vehicle and rental fleet groomed to the highest standardsEnsure all the necessary compliance checks are carried outHelp identify and escalate any repair and maintenance issuesManage maintenance and damages effectively as requiredWhat you need : Full Class 1 Driver Licence (a Class 2 is a great advantage)Mechanical interest and aptitude would be greatSolid written and verbal communication skills with the ability to communicate effectively at all levelsIntermediate computer skills with a high level of accuracy and attention to detailAble to work with a diverse array of people and build successful working relationshipsWillingness to work on a rostered basis - our branch is open Monday-Saturday.What we offer : We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.Join Hirepool direct from school or studyInHirepool was asked by Auckland Tourism, Events & Economic Development (ATEED) to take part in a video case study about theAuckland CBD Jobs & Skills Hub ( / ).The Hub connects people (including school leavers) with employers and jobs and career pathways that match their skills and interests.
Watch thevideo below and hear from two of our team who joined Hirepool direct from school / study.
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