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Sales / Client Advisor - Luxury Retail - Auckland
Sales / Client Advisor - Luxury Retail - AucklandCharterhouse • Auckland, Auckland, New Zealand
Sales / Client Advisor - Luxury Retail - Auckland

Sales / Client Advisor - Luxury Retail - Auckland

Charterhouse • Auckland, Auckland, New Zealand
2 days ago
Job description

About the Company We have partnered with an international luxury brand with an established reputation in the region.

With its rich heritage, the brand offers clients an elevated shopping experience and employees the chance to develop meaningful, long-term careers.

The Role As a Sales Advisor, you will be the brand's boutique ambassador, delivering memorable client experiences.

This is a consultative role where you will build loyal client relationships, offer expert styling and product advice, and ensure that every visit is truly unforgettable.

Alongside service excellence, you'll contribute to sales performance and support the smooth running of boutique operations.

Key Responsibilities Deliver an exceptional, personalised, and engaging client experience that reflects the brand's luxury standards.

Cultivate strong, long-term relationships through thoughtful clienteling and attentive after-sales care.

Offer expert styling advice and in-depth product knowledge, tailored to each client's individual preferences and lifestyle.

Consistently achieve and surpass personal and boutique sales targets, contributing to overall business success.

Ensure impeccable boutique presentation while supporting operational excellence, including precise stock management.

Address client inquiries and resolve issues with empathy, discretion, and professionalism.

Collaborate seamlessly with the team to elevate service standards, share expertise, and drive collective results.

What You'll Bring Previous retail experience (luxury or premium sectors).

Experience in Made to Measure, Tailoring or Alternations are a must.

A passion for creating exceptional client experiences.

Strong communication and interpersonal skills, with the ability to build rapport easily.

Sales-driven mindset with a proven track record of achieving KPIs.

Tech-savvy, with the ability to use CRM and digital tools.

Positive, collaborative energy with a commitment to growth and development.

What's on Offer Step into an exciting role with a leading luxury brand and enjoy : Up to NZD 65,000 + KiwiSaver + Individual and Team Commissions + Other Incentives Ongoing mentoring and structured career progression pathways A supportive and collaborative culture

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Client Luxury Retail • Auckland, Auckland, New Zealand

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