Casual Library Customer Service Assistants

Do you love providing great customer service?

Do you have the ability to build a quick rapport with people from all walks of life?

Are you quick to pick up working with new technologies and platforms?

Would you thrive in a high-energy and fun community-focused team?

Waimakariri Libraries have two opportunities to join our team as a Casual Library Customer Service Assistant working across our libraries in Kaiapoi, Rangiora and Oxford.

This type of role is perfect for someone who prefers to work on an as-and-when-needed basis.These casual contracts are multiskilled in nature offering motivated candidates the opportunity to experience a varied and dynamic cross-section of customer facing library work.Supporting a welcoming, professional, and responsive library environment these roles deliver dynamic front-line services and includes working with our community to : Access and download our eBook collection on their digital deviceNavigate online courses to get their career to the next levelRecommend or finding their next great readHelp with the delivery of fun and engaging programmes and events for all agesEnsure our amazing collections are accessible and look engaging.We are looking for someone who can demonstrate the skills and empathy to support a diverse range of people in their use of the library's spaces, collections, services and technologies.To be successful, you will need to be able to think quick on your feet, work well as part of a team, have excellent physical stamina, and effortlessly keep a smile on your face during a busy workday.Our ideal new team members will have : A genuine interest and warmth for meeting, engaging with and helping peopleThe skills to work in a busy people-centred environmentAbility to quickly pick up new processes and proceduresThe skills to assist our customers in their use of technologyAn openness to continual professional learningThe ability to interact well with others and enjoy being part of a fun teamGood physical fitness and the ability to be on your feet for most of the dayA willingness to work weekend or evening work.A Library Assistant Position Description is available here or for download on the Council's website.This position attracts an additional 8% loading for sick and annual leave remuneration.For further information, please contact Operations Team Leader Jasmin Lancaster on WMK GOV) or via email

• close on Sunday 14th September 2025.The Council is an equal opportunity employer.

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