National Service Manager - Information Technology

Overview

Lead the day-to-day operation of core IT services, ensuring team members are well supported, balancing BAU and project delivery, in this busy role.

Responsibilities

Lead the implementation of a new CRM system

Team leadership of 3 IT professionals

Manage vendor relationships

Act as a Privacy Officer for the organisation, ensuring system and information compliance with relevant legislation

Fulfil the senior helpdesk role as required, maintaining relevant technical knowledge

You Will Bring

Extensive, proven leadership experience in IT service delivery or support team management

Strong understanding of IT infrastructure, cloud tools (MS365) and modern service management practices

Experience working in BAU and project-based environments

Experience working with service provision arrangements, negotiations and facilitation

If you are interested, please apply now or email :

PLEASE NOTE : You must be a New Zealand Citizen or Permanent Resident to apply for this permanent role.

Ideally you will already be based in Wellington.

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