Executive Housekeeping Manager

OverviewAbout the Role : We are seeking an experienced Executive Housekeeping Manager to join our team at Sudima Christchurch City, an 86-room 5-star hotel in Christchurch Central City.

You will oversee housekeeping operations to maintain high standards of cleanliness and guest satisfaction, lead a team of housekeeping staff, develop cleaning schedules and procedures, and collaborate with other departments to ensure effective communication and guest experiences.

This role offers a path for advancement in Housekeeping Management and requires leading a dedicated team.Position details : This is a full-time position, minimum 40 hours per week.

Salary is $70,000–$75,000, depending on experience.

Key ResponsibilitiesA hands-on approach to managing and supervising the daily operations of the housekeeping departmentFinancial management, including developing and managing the yearly department budgetAnalyse monthly wage costs, productivity and operating costs while maintaining efficienciesDevelop and implement training and development plans for your team including succession planningConduct regular performance discussions, check-ins, and monthly staff meetings to motivate and inspire team membersTrain, motivate, and lead a team of housekeeping staffOrganise team-building activitiesEnsure all guest rooms and public areas are clean, well-maintained, and hygienicDevelop and implement cleaning schedules, standard operating procedures, and quality standardsMonitor inventory levels and order cleaning supplies as neededAddress and resolve guest complaints or concerns related to housekeepingConduct inspections to ensure compliance with health, safety, and cleanliness regulationsActive involvement in on-site auditing alongside the Hotel ManagerDaily, weekly, and monthly task schedules to be monitored and adhered toCollaborate with other departments to ensure the highest level of guest satisfactionWork with the maintenance department to develop and maintain a preventative maintenance planBuild strong relationships within the hotel and with external suppliersFollow workplace health and safety policies, including safe work practices and correct manual handling proceduresReport hazards, incidents, and near misses promptly

RequirementsNZQF Diploma (ANZSCO Skill Level 2) or at least 3 years of relevant experience3 years of experience in a similar management role in a 4.5–5 star environmentProven leadership and team management skillsExcellent attention to detail and organizational skillsStrong knowledge of housekeeping operations and proceduresEffective communication and interpersonal skillsAbility to work under pressure and meet deadlinesFlexible availability, including weekends and public holidaysKnowledge of health and safety regulationsProficiency in using, storing and managing cleaning chemicals and equipmentExperience with payroll, purchasing and HMS software (Shiji preferred)Proficiency with Microsoft Office; intermediate Outlook and Excel required

Commitment to PeopleWe are all valued — He kura te tangata.

Hind Management is committed to accessibility.

If you require assistance applying online, contact our office at +64 9905 1727 or email

We aim to respond within 48 hours (Mon–Fri, 9am–5pm).

BenefitsFree onsite car parking and a meal on shiftUniform providedExcellent reward & recognition eventsLong service and anniversary programStaff, Friends and Family rates within our networkPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our digital learning AcademyMentoring Programme

Who We AreSudima Hotels values teamwork, care, and Manaakitanga.

We are a Five Star Employer of Choice (2019, 2022, 2024) and strive to create an inclusive, supportive workplace.

Hind Management leads our hotel group with a focus on social and environmental responsibility.

We welcome applicants from diverse backgrounds, including disabled and neurodivergent candidates.

Our hiring processes are fully accessible, and we will support you in presenting your best self.

Accessibility & LanguageNau mai, haere mai, tauti mai.

If you need assistance, contact our Talent Acquisition Team.

We celebrate diversity and aim to create an inclusive environment for all employees.

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