Store Manager

Job Title : Store Manager

Asian s upermarket is specialized in Chinese and Southeast Asian groceries. We are committed to providing high-quality service and continuously enhancing the shopping experience for our customers. We need a Store Manager to manage our team. If you are passionate about the retail industry and have a spirit of teamwork, we welcome you to apply for this position and grow with us.

Key tasks and responsibilities :

• Manage and oversee all daily store operations, ensuring smooth and efficient functioning.
• Lead a team of store staff, including recruiting, interviewing, hiring, scheduling, training, supervising, and performance management.
• Organize inductions and ongoing training programs for new and existing staff to maintain high operational standards.
• Develop, implement, and enforce store policies, procedures, and operational standards.
• Take customers’ orders, sell products to customers, advise customers on product use, and assist them with product selection.
• Provide excellent customer service and resolve customer complaints, including authorizing compensation and managing returned goods.
• Manage product range, pricing, promotions, advertising, and marketing strategies to maximize sales and profitability.
• Monitor and maintain stock inventory, track supplies, and place orders as required.
• Maintain accurate financial and accounting records, including POS transactions, daily cash handling, and bank deposits.
• Prepare and manage the store budget, analyze monthly costs and revenues, and provide business forecasts.
• Keep abreast of market trends to identify opportunities for store improvements.
• Ensure compliance with health, safety, security, and sanitation standards.

Pay rate : Minimum $30.00 / hour   Maximum $ 35.00 / hour

Guaranteed hours of work per week :   Minimum 30 hours ,   permanent full-time

Requirements for the job :