Overall, the Assistant Manager plays a crucial role in the smooth operation of a restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-paced and dynamic environment.
Responsibilities :
- Assisting the Manager in managing the work and business to run smoothly.
- Providing excellent customer service and addressing complaints.
- Support the manager with planning of menus for the business.
- Coordinating with the kitchen staff to ensure timely and accurate preparation of meals.
- Assist in managing the business records as per the requirements.
- Assist in inventory and stock management.
- Manage stock level, ordering and recording.
- Developing and maintaining positive relationships with suppliers and vendors.
- Able to organize the functions as assigned by the Manager.
- Assist in integrating all promotional tools with strong communication and marketing strategies.
- Assist in maintaining the accounts of the restaurant expenses and ensure all the expenses are within the budget.
- Cash handling and following the company procedures.
- To take reservations for dining in, greet customers and assist in taking orders.
- Assist in maintaining and enforcing restaurant rules, policies and all regulations.
- Assist with planning and preparing work schedules and assigning duties to the stuffs.
- Support with the hiring and supervision of staff.
- Training and monitoring staff performance in conjunction with the Manager.
- Training and developing new and existing staff members
- Support with financial aspects for the business.
- Assist in enforcing sanitary practices for food handling and general cleanliness.
- Assist in liaising with city council to get required certifications and approvals.
- Support to ensure food safety and hygiene standard.
- Ensuring cleanliness and sanitation of the restaurant.
- Ensuring that customers receive prompt service.
- Keeping up to date with industry trends and developments.
- Ensuring compliance with relevant regulations and laws.
- During your shift able to do all the tasks of Manager.
- Able to undertake all the tasks of the restaurant manager during his absence.
Requirements : -
Diploma relevant qualification or 3 year work experience in supervisory position.Additional work experience in any position in food outlet will be an advantage.Good knowledge of ethnic food and spices will be an advantage.Able to work on weekends, public holidays and split shifts.Able to work independently.A passion for hospitality and a willingness to contribute to the team’s success.Honest, reliable and dedicated