Service Advisor

OverviewWe have an exciting opportunity for an experienced Service Advisor in South Auckland.Our client is very well known in the automotive industry; their franchise is state of the art, as are the vehicles they sell and the customer service they provide.You will be responsible for a 360-degree customer aftersales experience in an impressive, dedicated Service establishment representing a market leading brand.Applicants will require in-depth Service Advisor and Aftersales experience, with the ability to manage time, customer expectation and communication effectively to ensure the success of this portfolio.

Being an experienced Service Advisor who can manage daily flow alongside key team members, maximise workload and be exceptionally productive, this role will see you advance your career.For more information, please contact the team at Muster on 09 394 7444.On a day-to-day basis, you willDeal with customers in a professional, prompt and courteous mannerHave a flexible approach to vehicle drop off and deliveryPro-actively communicate within the team to ensure customers are informed on vehicle progressMaximise opportunities to upsell customersCommunicate with management and distributor on recalls, training and warranty mattersMaintain a strong relationship with key accounts and fleet clientsProvide technical support and advise to the client baseBenefitsMonday to Friday - with rostered SaturdaysCompetitive base salaryCompany vehicle and fuelLucrative commission structureOpportunity to develop and grow within the organisationAbout YouCustomer focussed, relationship maintenance and communication skills are of paramount importance in this role2-4 years' Service advisor or Aftersales advisor experienceSelf-motivated, with a proactive approach to customer serviceExcellent interpersonal and organisational skillsStrong computer literacy and numerical skills essentialThe ability to manage pressure comfortablyEnjoy the front-line role and have passion and drive to enhance your careerEnjoy a day-to-day challenge and thrive on successIf you believe you have the above attributes and professionalism for this exciting role, we would like to hear from you.

Please apply now with an up to date CV!

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