Coffee Specialist

Hola! The Havana team have an exciting opportunity for a passionate Coffee guru to join the team as our

Coffee Specialist and Café Manager

, based in Wellington at our Havana HQ reporting through to our Marketing Manager. You will deliver an exceptional cafe experience at our Wellington roastery, whilst fostering a rich appreciation and deeper understanding of coffee among our clientele and team members.

This is an exciting role which combines hands-on cafe management with coffee expertise, customer development, and hosting experiences that showcase Havana's coffee excellence to customers nationwide.

Your key responsibilities will include :

Deliver an outstanding daily cafe experience for customers and ensure and coffee quality standards are high

Develop and execute a programme of coffee experiences for consumer clientele

Develop and deliver comprehensive coffee training programs for staff & customers, enhancing their coffee making skills and knowledge.

Host site tours, cuppings, and coffee education sessions for existing customers and stakeholders

Responsible for regular financial reporting for the café

Conduct quality control testing and maintain consistency in coffee standards

Collaborate with roasting team on blend assessment and product development feedback

Support national sales team by hosting key customer visits and relationship-building activities

Collaborate with marketing team on content creation and social media featuring roastery experiences

Key to your success will be :

Advanced coffee knowledge and specialty coffee industry trends

Experience within hospitality and customer service

Strong communication, event hosting and presentation skills

Problem-solving and adaptability in fast-paced environment

Coffee training experience

Full driver's license required

Our people at Havana are diverse – coffee connoisseurs, beer lovers, wine enthusiasts, music aficionados, marathon runners, family people, single people, pet people, and more. You name it, we'll have it in our mix.

If you're ready to take your career to the next level and make a real impact on the success of our business, we want you on our crew. What are you waiting for? Apply now!