Talent.com
Head of Operations
Head of OperationsProfitable Tradie • WorkFromHome, Northland, New Zealand
Head of Operations

Head of Operations

Profitable Tradie • WorkFromHome, Northland, New Zealand
8 hours ago
Job description

Head of Operations

Full-Time | Remote

Lead. Optimise. Make Everything Run Like Clockwork.

  • Do you thrive on keeping multiple teams, projects, and systems running smoothly?
  • Do you love solving problems proactively and creating processes that actually work?
  • Are you ready to be the operational backbone of a fast-growing business, ensuring strategy turns into action?

Who We Are

Profitable Tradie is a fast-growing coaching and consulting company helping plumbing, electrical, and other trade business owners across New Zealand, Australia, and North America.

We help business owners scale through cutting-edge sales and marketing, streamlined systems, high-performance teams, and rock-solid financial strategies.

Strong operational leadership is at the heart of how we deliver results. Whether it’s projects, processes, or team workflows, we make things clear, efficient, and impactful. And that’s where you come in.

What You’ll Be Doing

You’ll oversee Executive Assistants, Recruitment, Finance, Events, IT, and Admin teams , ensuring all operations are smooth, aligned, and high-performing. You’ll work closely with leadership to solve problems, streamline processes, and support departments in achieving their goals.

You will :

  • Lead and mentor department leads across EAs, Recruitment, Finance, Events, IT, and Admin, ensuring clarity, accountability, and operational excellence
  • Facilitate regular check-ins with teams to identify workflow blockers or resourcing gaps
  • Develop, maintain, and enforce SOPs and workflow documentation across all functional areas
  • Oversee company-wide project management systems (ClickUp, HubSpot, or equivalent) and ensure adoption across teams
  • Manage strategic projects, tracking milestones, responsibilities, and deadlines to ensure ≥90% on-time delivery
  • Troubleshoot operational issues proactively and implement mitigation strategies
  • Maintain dashboards and KPIs to track team performance, productivity, and operational outcomes
  • Facilitate cross-functional communication to ensure alignment and collaboration across all departments
  • Partner with senior leadership to scope and execute strategic initiatives, special projects, and process improvements
  • Introduce workflow, system, and IT infrastructure enhancements to increase efficiency, reduce errors, and standardise practices
  • Who You Are

    You’re a proactive, highly organised operations leader who thrives on operational excellence. You can see the big picture while managing the smallest details, and you know how to translate strategy into smooth execution.

    You bring :

  • Proven experience managing multiple operational teams, ideally including administrative, recruitment, finance, events, IT, and EA functions
  • Strong team leadership skills, coaching capability, and experience resolving workflow issues
  • Expertise in system and process optimisation, driving adoption of tools and continuous improvement
  • Project ownership experience, delivering complex initiatives on time and within scope
  • Excellent internal communication skills, enabling cross-functional clarity and alignment
  • Strong data literacy and experience tracking KPIs to drive operational performance
  • Ability to manage strategic initiatives and pilot innovative projects with minimal oversight
  • Comfort with project management, workflow, and IT systems (ClickUp, Asana, Notion, HubSpot, and IT infrastructure tools)
  • High attention to detail without losing sight of strategic goals
  • Adaptable, calm under pressure, and solution-focused
  • A sense of humour, team spirit, and passion for continuous improvement
  • Why Join Us?

    At Profitable Tradie, we don’t just talk about growth. We live it.

  • World-class learning and development – Access the same tools, content, and strategy we use to grow top-performing teams
  • High-performance culture – Join a team that takes pride in delivering excellence
  • Results-driven and supportive – Weekly coaching and feedback to help you stay sharp
  • Fun, energy, and banter – Laughter is part of the job. Long faces are banned
  • We’re interviewing top candidates right now, so don’t wait.

    Life is about moments. Is this your moment?

    #J-18808-Ljbffr

    Create a job alert for this search

    Head Of • WorkFromHome, Northland, New Zealand

    Related jobs
    Head of People & Culture, Health & Safety — Remote

    Head of People & Culture, Health & Safety — Remote

    Kiwi Health Jobs • WorkFromHome, Northland, New Zealand
    A public healthcare provider in New Zealand seeks a Head of Office for the Executive National Director, focusing on the People & Culture function. The ideal candidate will have over 8 years' experie...Show more
    Last updated: 8 hours ago • Promoted • New!
    Regional Business Manager

    Regional Business Manager

    Henry Schein • Northland, New Zealand
    The Regional Business Manager is responsible for driving sales growth by acquiring new customers and expanding market share for Henry Schein One. This role involves identifying and engaging potentia...Show more
    Last updated: 3 days ago • Promoted
    Head of Automation Platform Engineering — Remote

    Head of Automation Platform Engineering — Remote

    Atlassian • WorkFromHome, Northland, New Zealand
    A global software company is seeking a Head of Engineering for its Automation Platform organization.This role involves defining the technical strategy, leading a high-performing team, and driving i...Show more
    Last updated: 1 day ago • Promoted
    Remote Consulting Director – Growth & Transformation

    Remote Consulting Director – Growth & Transformation

    Datacom • WorkFromHome, Northland, New Zealand
    A leading technology consulting firm in Auckland is seeking a Consulting Director to enhance market presence and support client engagements. The ideal candidate will have extensive consulting experi...Show more
    Last updated: 1 day ago • Promoted
    NZ Private Client Director - Remote, HNW Wealth Growth

    NZ Private Client Director - Remote, HNW Wealth Growth

    Fisher Investments UK • WorkFromHome, Northland, New Zealand
    Ein etabliertes Unternehmen sucht einen Private Client Director, der sich auf die Akquise von wohlhabenden Kunden in Neuseeland konzentriert. In dieser spannenden Rolle sind Sie verantwortlich für d...Show more
    Last updated: 2 days ago • Promoted
    Engineering Officer - Coastal Assets

    Engineering Officer - Coastal Assets

    Talent Propeller Limited • Whangarei, Northland, New Zealand
    We currently have an opportunity for someone who is experienced and passionate about the upkeep, development and maintenance of coastal assets to join our dedicated Parks Team in this newly created...Show more
    Last updated: 1 day ago • Promoted
    Deputy Lead, Deaf Education Outreach & Partnerships

    Deputy Lead, Deaf Education Outreach & Partnerships

    Ko Taku Reo - Deaf Education New Zealand • WorkFromHome, Northland, New Zealand
    A national education organization is seeking a Deputy head of Outreach School to lead initiatives that enhance teaching practices in deaf education. This role involves collaborating with diverse sta...Show more
    Last updated: 2 days ago • Promoted
    Director, Programme & Performance — Remote (Central)

    Director, Programme & Performance — Remote (Central)

    Waikatodhbnewsroom • WorkFromHome, Northland, New Zealand
    A leading healthcare provider in New Zealand seeks a Director of Programme and Performance to enhance operational effectiveness and align with government expectations. This role requires over 10 yea...Show more
    Last updated: 2 days ago • Promoted
    AI Business Manager Operations Specialist - Remote, NZ Company

    AI Business Manager Operations Specialist - Remote, NZ Company

    Anypear • WorkFromHome, Northland, New Zealand
    Anypear is a headhunting and recruitment agency connecting New Zealand and Australian businesses with top overseas talent. This remote role will lead our AI initiatives and equip our talent pool to ...Show more
    Last updated: 8 hours ago • Promoted • New!
    Head of External Fraud | Remote Leadership Role

    Head of External Fraud | Remote Leadership Role

    Kiwibank • WorkFromHome, Northland, New Zealand
    A prominent financial institution in Hamilton is seeking a Manager External Fraud to lead a team dedicated to protecting customers from fraud. In this mid-senior level full-time role, the ideal cand...Show more
    Last updated: 1 day ago • Promoted
    Principal Stormwater Engineer

    Principal Stormwater Engineer

    Fluid Recruitment Limited • Portland, Northland, New Zealand
    This is an exciting opportunity to join a forward‑thinking organisation that is committed to delivering outstanding outcomes for communities and the environment. With a strong focus on innovation an...Show more
    Last updated: 6 hours ago • Promoted • New!
    Central Region Health Improvement Lead - Remote

    Central Region Health Improvement Lead - Remote

    New Zealand Government • WorkFromHome, Northland, New Zealand
    A healthcare organization in New Zealand is seeking a professional to manage regional improvement programmes.The ideal candidate has 8–10 years of experience in the health sector, with strong skill...Show more
    Last updated: 2 days ago • Promoted
    Supply Chain Supervisor

    Supply Chain Supervisor

    Top Energy • Far North, Northland, New Zealand
    The Top Energy Group operates throughout the Far North delivering geothermal electricity generation and electricity network operations. We are enabling Northland to contribute to the decarbonisation...Show more
    Last updated: 11 days ago • Promoted
    Senior Digital Infrastructure & Platforms Leader

    Senior Digital Infrastructure & Platforms Leader

    Northpower Limited • Whangarei, Northland, New Zealand
    A leading utility provider in New Zealand is seeking a Digital Infrastructure Services & Platforms Manager to lead the evolution of their digital infrastructure. This role involves managing a team a...Show more
    Last updated: 1 day ago • Promoted
    Senior Portfolio Manager, National Health Programs

    Senior Portfolio Manager, National Health Programs

    Waikatodhbnewsroom • WorkFromHome, Northland, New Zealand
    A leading public health organization in New Zealand is seeking a Senior Portfolio Manager.The role requires extensive experience in contract management and stakeholder engagement while working in a...Show more
    Last updated: 8 hours ago • Promoted • New!
    Store Manager

    Store Manager

    Rakesh Soni • Far North, Northland, New Zealand
    We are currently seeking a dedicated Store Manager to oversee the day-to-day operations of our busy store.This role is essential in ensuring smooth operations, maintaining high standards, and creat...Show more
    Last updated: 30+ days ago • Promoted
    Indigenous Prosperity Investment Leader

    Indigenous Prosperity Investment Leader

    Tribe Recruitment • Kaikohe, Northland, New Zealand
    A Māori investment organization in Northland is seeking a Chief Executive to lead its initiatives in fisheries, horticulture, and property. The ideal candidate will have proven leadership experience...Show more
    Last updated: 1 day ago • Promoted
    Director, Performance & Improvement — Northern Region (Remote)

    Director, Performance & Improvement — Northern Region (Remote)

    New Zealand Government • WorkFromHome, Northland, New Zealand
    A public healthcare provider in Auckland seeks a Director of Performance and Improvement to enhance operational effectiveness as part of a diverse and inclusive workforce.This role involves strateg...Show more
    Last updated: 1 day ago • Promoted