Senior Integration Support Engineer - Integration Managed Services

Overview

Senior Integration Support Engineer - Integration Managed Services at Fusion5. Join our Integration Managed Services team to operate and maintain integrations that customers depend on around the clock.

What You'll Do

As a Senior Integration Support Engineer, you'll be a key contributor in our Integration Managed Services team, focused on operational support, maintenance, small project work and enhancements across multiple integrations and platforms. You'll have strong Azure and MuleSoft engineering knowledge with operational discipline in a 24 / 7 environment, ensuring we meet our contracted response targets and keep our mission critical services healthy around the clock. You will :

• Maintain integrations across cloud, on‑prem, and hybrid environments - primarily on MuleSoft and Azure.
• Support, troubleshoot and debug integration problems.
• Contribute and bring fresh ideas to our integration managed services team.
• Connect and configure integration components and external systems.
• Contribute to monitoring / alerting, runbooks, and proactive remediation.
• Implement CI / CD and contribute to our DevOps practice.
• Help evolve reusable patterns, templates, governance, and developer guides; advocate best practice in secure, resilient integration design, build and operation.
• Work with internal / external stakeholders - architects, BAs, QA, and project managers.
• Participate in a 24 / 7 on‑call roster aligned to ITIL processes, providing clear updates and post‑incident learnings.
• Contribute to presales.

What You'll Bring

What's in it for you?

At Fusion5, you'll be part of a collaborative, growth-focused organisation that values innovation and customer success. We offer :

Employment details

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