Sales Operations Specialist – Order Management

Vacancy NoVN13337 — Sales Operations Specialist – Order Management

Office Location : NZ-Auckland Alternative Office Location

About the Role

We have an exciting opportunity for someone to get their start in the IT Industry. We are seeking a Sales Operations Specialist to join our dynamic team to deliver exceptional service to our customers in a fast-paced, ever evolving environment. You will be part of a team working on fulfilling open sales orders, updating ETAs on all open purchase orders, managing new orders, resolving queries from Internal and external partners, and managing inbound freight.

Key Responsibilities

• Oversee end-to-end order transactions, including fulfilment and invoicing
• Proactively track orders in the system, identify system issues and resolve
• Manage operational transactions and periodic billing
• Support commercial and finance teams on operational matters
• Ensure timely order delivery and resolve issues
• Address customer queries, disputes, and special requests
• Collaborate with internal and external stakeholders to enhance customer value
• Handle high volumes of customer requests and daily EDI activities
• Manage month / quarter-end commitments and inbound freight

Qualifications / Requirements

Personal Attributes

About Us

Join a certified Great Place to Work! We are a dynamic and professional team who value our staff and invest in their growth. Our company values are Accountability, Integrity, Partnership and Ambition and our culture is supportive and inclusive. We offer ongoing learning opportunities, career development, and a range of health and wellbeing benefits. At Westcon, you will join an award-winning team and have the opportunity to be part of a close-knit environment where everyone's contributions are valued and recognised.

If you're interested in starting your career in IT, we invite you to apply for this exciting position.

Applications Close Date

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