Community Facilitator – Lower Hutt

Overview

We currently have an exciting opportunity for a Community Facilitator to join our supportive and dedicated team in Lower Hutt.

We're seeking a passionate and resilient facilitator who can bring the Enabling Good Lives (EGL) vision to life – someone who can walk alongside disabled people and their whanau, supporting them to design support packages that are genuinely tailored to their goals, culture, and circumstances.

This role requires creativity, empathy, and cultural competency.

You'll need to be comfortable thinking outside the box, asking the right questions, and drawing on your judgement to build a clear picture of what matters most to the people you're supporting.

An understanding of tikanga, Te Ao Maori, and Pasifika worldviews is essential, along with a genuine commitment to inclusive, person-led practice.

You'll be managing a full and dynamic caseload, so resilience and strong time management are key.

Equally important are your communication skills—whether you're having a sensitive conversation with a family member, writing a detailed support plan, or entering data into a system, you'll bring clarity, professionalism, and compassion.

You'll be confident working with Microsoft programs and databases and ideally bring either a deep professional understanding of disability support or lived experience as a disabled person or whanau member.

This is a permanent part-time role working 32.5 hours per week across five days based in Lower Hutt.

Responsibilities

Build and maintain strong relationships within the wider disability community, and external networks.

Communicate outcomes of funding to a range of people from diverse cultural backgrounds.

Provide information and connect disabled people and tangata whaikaha Maori community and financial supports.

Identify gaps in services, work with leaders to develop new community programmes.

Work alongside other Your Way | Kia Roha service lines, to build and maintain trusting, effective relationships with iwi, hapu, Maori and Pasifika providers

Solve complex situations and develop funding / support packages that provide great outcomes.

Qualifications

A strong understanding of the Enabling Good Lives vision and principles, and how to apply these in practice.

The ability to design creative, person-led support packages that reflect the unique needs and goals of each individual.

Excellent interpersonal skills, including empathy and the ability to build trust and connection.

Confidence in asking open-ended questions and using sound judgement to explore and clarify support needs.

Cultural competency, including understanding of tikanga, Te Ao Maori, and Pasifika perspectives.

High levels of resilience, adaptability, and time management to support a full caseload in a fast-paced environment.

Strong relationship-building skills, with the ability to engage diplomatically across a wide range of people and situations.

Excellent written and verbal communication, including report writing and plan development.

Competence with IT systems, databases, and Microsoft Office tools.

A deep understanding of disability—either professionally or through lived or whanau experience.

What's on offer

Supportive and Inclusive environment, we value your opinion!

Opportunities for professional development

Employee assistance programme available for staff

Take a day of leave for your Birthday!

Staff discount card for use at a range of retailers

Ability to apply for hybrid working once competent in the role.

About Your Way | Kia Roha

Your Way | Kia Roha is a nationally recognised Not-for-profit organisation supporting people in their communities from Whangarei to Invercargill.

We have been providing support to people and their whanau for over 40 years.

Moemoea | Vision

Disabled people thriving, living the lives they choose in their communities.

Enabling innovative community solutions by and with disabled people

Rangatiratanga | Self-Leadership :

Choice and control over decisions builds on the mana of every individual.

Manawatoa | Courageous :

Innovative, aspirational, and bold in our actions

Whanaungatanga |Connection :

Relationships matter, we work together with whanau and others.

Kohitanga | Inclusion :

Everyone is included and respected for who they are.

Kaitiakitanga | Guardianship

: Sustain and respect the mauri | life force of those we work with.

Your Way | Kia Roha is an equal opportunity employer; we strive to attract and maintain a diverse workforce across the country.

As an organisation we are committed to providing a working environment that embraces and values diversity and inclusiveness and ensuring a positive culture for people to work in.

We encourage applications from people with a lived experience of disability or who are close family members of people with disability.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Applicants for this position must have the legal rights to work in New Zealand.

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