Executive Assistant / Office Manager

OverviewExecutive Assistant – Department HeadsFull-Time | Hamilton, Office-BasedBe the Organisational Backbone.

Keep Departments Running Smoothly.

Make an Impact Every Day.Who We AreProfitable Tradie is a fast-growing coaching and consulting company helping plumbing, electrical, and other trade business owners across New Zealand, Australia, and North America.Our mission is to turn great tradespeople into great business owners.We do this by helping our clients scale through cutting-edge sales and marketing, streamlined systems, high-performance teams, and rock-solid financial strategies.Smooth operations and organised support are at the heart of how we deliver results.

Whether it's client care, internal communications, or office systems, we make it simple, efficient, and professional.

And that's where you come in.What You'll Be DoingYou'll provide high-level administrative and operational support to our Department Heads, keeping calendars, inboxes, processes, and communications running flawlessly.

You'll also contribute to company-wide initiatives and projects, ensuring the leadership team can focus on strategy and growth.Manage Department Heads' inboxes, prioritising and flagging key correspondenceMaintain and coordinate calendars / diaries, schedule meetings, and prepare agendasBook and organise Strategy Team meetings, take minutes when required, and arrange cateringAssist with personal errands or PA duties as neededEnsure client-facing resources are professional, accurate, and delivered on timeSend and receive courier packages, order supplies, and maintain office systemsAnswer incoming calls and direct them appropriatelyMaintain filing systems, Dropbox management, and company SOPsCoordinate office-wide surveys and collate results for reviewUpdate and maintain databases including emails, LinkedIn connections, and HubSpot recordsSupport distribution of internal and external communications, including newslettersParticipate in and manage special projects assigned by Department Heads or Director of OperationsCollaborate with cross-functional teams to improve processes and overall efficiencyWho You AreYou're a proactive, professional, and highly organised individual who thrives on keeping things running smoothly.

You can juggle multiple priorities with ease and maintain a high standard of accuracy and professionalism.You bring : Proven experience in administration, executive support, or office coordinationStrong organisational and time management skills with the ability to prioritise effectivelyExcellent written and verbal communication skillsHigh proficiency in Microsoft Office / Google Suite; familiarity with HubSpot or other CRMsAttention to detail and accuracy across all tasksAbility to work independently and collaborativelyProfessional, personable, and discreet when handling confidential mattersPositive, proactive attitude with a solutions-focused mindsetBonus if you have : Previous experience in a PA or EA role supporting multiple stakeholdersExperience with survey tools, newsletter platforms, and Dropbox (or similar file management systems)Background in client care or customer service rolesFamiliarity with creating and managing Standard Operating Procedures (SOPs)Why Join Us?

At Profitable Tradie, we don't just talk about growth.

We live it.World-class learning and development – Get access to the same tools, content, and strategy we use to grow top-performing teamsHigh-performance culture – Join a team that takes pride in delivering excellenceResults-driven and supportive – Weekly coaching and feedback to help you stay sharpFun, energy and banter – Laughter is part of the job.

Long faces are bannedWe're interviewing top candidates right now, so don't wait.Life is about moments.

Is this your moment?

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